Jocelyn Garcia
Azusa,USA
Summary
Dedicated professional with a strong foundation in customer service and organizational skills. Proven ability to enhance customer satisfaction while streamlining operations, demonstrated through experience in fast-paced environments. Bilingual communicator skilled in fostering relationships and maintaining high standards of quality and efficiency.
Overview
8
8
years of professional experience
Work History
Deli/Bakery Associate
Walmart
Glendora, USA
02.2024 - 04.2026
- Delivered exceptional customer service in deli and bakery departments while adapting to operational changes.
- Prepared hot and cold foods, baking fresh bread daily to ensure quality
- Utilized sales trends to optimize production levels, increasing efficiency and minimizing waste.
Administrative Assistant
R&G Concrete and Hardscape
Anaheim, California
11.2023 - 12.2025
- Managed scheduling for client consultations, site visits, and project timelines while maintaining organized calendars and records
- Served as primary point of contact for clients and vendors, delivering professional communication that strengthened relationships
- Facilitated invoicing, payment processing, and expense tracking to uphold financial accuracy and accountability
Community Engagement Intern
Latino Health Access
Santa Ana, USA
07.2021 - 09.2023
- Engaged community members through culturally sensitive communication, fostering trust and inclusivity within the community
- Collected and organized program data and attendance records, streamlining reporting processes for improved program evaluation
- Managed administrative tasks to support daily operations such as data entry and preparing sensitive documents, ensuring smooth workflow and effective coordination among team members
Server / Front of House
Bubba Gump Shrimp
Anaheim, California
06.2018 - 06.2022
- Managed multiple tables, providing attentive service that improved guest satisfaction in a fast-paced environment
- Applied menu knowledge to accommodate dietary needs, resulting in high customer satisfaction through tailored recommendations
- Supported front- and back-of-house operations, ensuring cleanliness and food safety to maintain health standards
Education
Associate of Science (A.S.) - Pre-Allied Health
Citrus College
Glendora, CA05-2023
Skills
- Client relations
- Attention to detail
- Time management
- Microsoft Office proficiency
- Effective communication
- Bilingual in Spanish
- Problem solving
- Adaptability
Timeline
Deli/Bakery Associate
Walmart
02.2024 - 04.2026
Administrative Assistant
R&G Concrete and Hardscape
11.2023 - 12.2025
Community Engagement Intern
Latino Health Access
07.2021 - 09.2023
Server / Front of House
Bubba Gump Shrimp
06.2018 - 06.2022
Associate of Science (A.S.) - Pre-Allied Health
Citrus College