Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jocelyn Garcia-Figueroa

Ft. Pierce

Summary

Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Retail Sales Associate

Big Johns
6100 Orange Ave Fort Pierce
10.2024 - Current
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained inventory accuracy through regular stock checks and restocking procedures.
  • Processed transactions efficiently using point-of-sale systems, ensuring smooth check-out experiences.
  • Collaborated with team members to optimize store layout for improved customer flow.
  • Resolved customer inquiries and complaints, fostering positive relationships and loyalty.
  • Trained new associates on operational procedures and customer service standards.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Education

Associate of Science - Radiology

Indian River State College
Ft. Pierce, FL
12-2027

High School Diploma -

Fort Pierce Central High School
Ft. Pierce, FL
06-2025

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance

Certification

  • certified with BLS/CPR

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Big Johns
10.2024 - Current

Associate of Science - Radiology

Indian River State College

High School Diploma -

Fort Pierce Central High School