Jocelyn Garcia-Torres
Gustine,CA
Summary
To secure a position as a Phlebotomist Technician in a Healthcare setting where I can utilize my skills and compassion to contribute to team goals and exceptional patient care. Hardworking professional capable of managing projects and time effectively. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards.
Overview
15
15
years of professional experience
Work History
Sales Associate
Target
06.2022 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Medical Assistant
Priority Analysis Center
06.2014 - 09.2015
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Intern
Neela Parekh M.D. INC
03.2014 - 04.2014
- Call in prescriptions, scheduled appointments, roomed patients, gave vaccines, pulled out/ filled charts.
Student Aide
Prospect High School
01.2013 - 06.2013
- Made copies, handled all outgoing correspondence, organized files, managed daily office operations, and maintenance of equipment.
(Supplies for Success) Student Store Supervisor
Central County Operational Center
05.2012 - 12.2012
- Cashier, organized stock, displayed merchandise, managed inventory, assisted customers, and marketing promotions; write sales orders, delivered merchandise.
Volunteer
The Salvation Army
01.2009 - 12.2010
- Arranged dining room, assisted adults/elderly, contributed to the community, gave/delivered gifts to the needy, served food, and assisted cooks.
Education
Certificate in Medical Assisting -
Carrington College California
04.2014
Certificate - Phlebotomy
CALRegional Merced
Merced, CA04.2024
Certificate in Small Business Management -
Central County Occupational Center
12.2012
Skills
- Rooming Patients
- Phlebotomy
- CPR Certified
- Customer Service
- Vital signs
- Scheduling
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Target
06.2022 - Current
Medical Assistant
Priority Analysis Center
06.2014 - 09.2015
Intern
Neela Parekh M.D. INC
03.2014 - 04.2014
Student Aide
Prospect High School
01.2013 - 06.2013
(Supplies for Success) Student Store Supervisor
Central County Operational Center
05.2012 - 12.2012
Volunteer
The Salvation Army
01.2009 - 12.2010
Certificate in Medical Assisting -
Carrington College California
Certificate - Phlebotomy
CALRegional Merced
Certificate in Small Business Management -
Central County Occupational Center