Jocelyn Gomez
Los Angeles,CA
Summary
I am a very well rounded person who can easily multi task. Having strong communication and a bubbly personality brings a good essence in the work field as well. If I have little knowledge of a product I can learn about it within minutes.
Overview
9
9
years of professional experience
Work History
Cashier
Home Depot
11.2014 - 03.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Arco Ampm
04.2009 - 05.2009
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Sales Associate
Victoria Secret
06.2007 - 10.2007
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Toys"R"Us
11.2006 - 01.2007
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Admission Host
Universal Studios
11.2005 - 03.2006
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Worked with other staff members to facilitate smooth flow of operations.
- Monitored entrance and exit of venue to guarantee safety of guests.
Education
No Degree - General Studies
California State University - Los Angeles
Los Angeles, CANo Degree - Nursing
Mt San Jacinto College
San Jacinto, CA07.2025
High School Diploma -
Theodore Roosevelt Senior High School
Los Angeles, CA07.2006
Skills
- Moving Merchandise
- Credit and Cash Transactions
- Building End Caps
- Work Area Maintenance
- Restocking Items
- Cleaning
- Cash Register Systems
- Cash Handling
- Cleaning and Organization
- Customer Satisfaction
- Bagging Items
- Guest Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Home Depot
11.2014 - 03.2015
Cashier
Arco Ampm
04.2009 - 05.2009
Sales Associate
Victoria Secret
06.2007 - 10.2007
Sales Associate
Toys"R"Us
11.2006 - 01.2007
Admission Host
Universal Studios
11.2005 - 03.2006
No Degree - General Studies
California State University - Los Angeles
No Degree - Nursing
Mt San Jacinto College
High School Diploma -
Theodore Roosevelt Senior High School
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