Jocelyn Guevara
Lynwood,CA
Summary
Certified Medical Assistant and Compassionate Caregiver with 3+ Years of Experience In Patient-Centered Care and Clinical Support
Overview
5
5
years of professional experience
Work History
Caregiver
City View Villa
Los Ángeles
11.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided compassionate and patient-focused care to cultivate well-being.
Medical Assistant
QueensCare Health Centers
Los Angeles, CA
02.2022 - 06.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
Cashier
Kash Rich Kloset
Lynwood, CA
05.2020 - 01.2022
Caregiver
Private
Santa Monica, CA
06.2020 - 11.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted with daily living activities, running errands, and household chores.
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported clients to and from medical appointments with safety and efficiency.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed regular check-ins and progress report for each client.
Education
Medical Assisant -
Associated Technical College
Los Angeles, CA06.2021
Vista High School
Lynwood, CA06.2020
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Dependable and responsible
- Patient care
- Multitasking and organization
- Personal hygiene assistance
- Strong ethics
- Relationship building
- Compassionate care
- Flexible schedule
- Patient companionship
- Team collaboration
- Language fluency
- Active listening
- Compassion and empathy
- Adaptability and flexibility
- Verbal and written communication
Timeline
Caregiver
City View Villa
11.2023 - Current
Medical Assistant
QueensCare Health Centers
02.2022 - 06.2023
Caregiver
Private
06.2020 - 11.2020
Cashier
Kash Rich Kloset
05.2020 - 01.2022
Medical Assisant -
Associated Technical College
Vista High School