Skilled cleaning team owner bringing years of experience in commercial and residential environments. Effective at working independently to manage cleaning needs in all residential area homes and some commercial buildings. Proficient in operating equipment, handling chemicals, and restocking supplies. Valued as an accommodating, kind-hearted team player. Talented Makeup Artist with in-depth knowledge of makeup artistry and cosmetic industries. Possessing strong visual sense and creative imagination. Goal-oriented professional, successful in building lasting relationships with clients. Competent Dairy Farmer with extensive experience with all types of automated milking systems. Outstanding vendor relations skills and sanitation expertise. Adept at effectively multitasking in all areas of dairy Farming. I'm A level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with treatments, supports, and provides companionship. Passionate about improving the well-being of others and providing compassionate treatment to individuals with disabilities in the community.
Hi, I’m
Jocelyn Heitkamp
East Dubuque,IL
Summary
Overview
16
years of professional experience
Work History
Mary Kay
Mary Kay Consultant
02.2023 - Current
Job overview
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Identified client needs and recommended products based on preferences and requirements.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Professionally applied makeup to clients for proms, weddings, and special occasions.
- Used cosmetic techniques and processes to beautify face and body in traditional or mobile settings.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Maintained counter and display areas for cleanliness and organization.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Conducted makeup classes to help students gain in-depth knowledge of various products and uses.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Monitored current trends to understand fashions and better serve customer needs.
- Recommended specific hair and beauty products to meet individual customer needs.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Provided personalized skincare recommendations to specifically target top concerns.
- Recorded notes for future reference about customer preferences and services delivered.
- Demonstrated cosmetic application best practices to achieve desired styles.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Heitkamp Farm
Dairy Farmer Hand
01.2020 - Current
Job overview
- Consulted with horticultural experts to assess operational strengths and weaknesses and plan enhancements to meet changing demands.
- Kept up to date with new farm technology to make farm more environmentally sustainable.
- Collected and reported on metrics related to stock growth, production actions and environmental assessments to facilitate effective decision making.
- Monitored milk production quality and quantity and evaluated daily data to address inefficiencies.
- Purchased insemination services from special farms to impregnate cows and increase herd size.
- Budgeted equipment purchases and regular repairs.
- Maintained ranch records and documentation.
- Kept stock healthy with adequate food, water and open space.
- Milked up to 100 cows using milking machinery.
Down And Dirty Cleaning
Cleaning Business
08.2017 - 08.2022
Job overview
- Confirmed all cleaning tools and equipment were stored properly after use.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Supervised supplies in inventory and submitted reorder requests.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Developed and implemented comprehensive cleaning plan for entire building.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Emptied trashcans and transported waste to collection areas.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Passionate about learning and committed to continual improvement
Goodwill Industries Dubuque Iowa
Community Skills Trainer
04.2011 - 08.2020
Job overview
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Recorded status and duties completed in logbooks for management.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Identified and responded to dangerous or threatening situations.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands, and household chores.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Transported clients to and from medical appointments with safety and efficiency.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted with routine housekeeping tasks, meal preparation, dressing personal hygiene.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Identified needs and coordinated plans for travel and out-of-town functions.
Bost Waiver
Community Trainer
04.2007 - 01.2010
Job overview
- Helped build vocabularies, develop language expression and teach listening skills
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders
- Guided patients to restroom to support bladder and bowel relief requirements
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed
- Identified needs and coordinated plans for travel and out-of-town functions
- Consulted with supervisors to assess cases and plan strategies for enhancing care
- Maintained entire family's schedule and organized events
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping
- Maintained strong connections within caregiver community to gain continuous knowledge
- Replaced bandages, dressings and binders to care for wounds and encourage healing
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities
- Built strong relationships with clients to deliver emotional support and companionship
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Cooked meals and assisted patients with eating tasks to support healthy nutrition
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming
- Provided compassionate and patient-focused care to cultivate well-being
- Assisted with daily living activities, running errands, and household chores
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance
- Handled incoming mail, bills and invoices and completed appropriate actions
Education
University Conway ArkansasConway, AR
Associate of Science from Nutrition
University Overview
Harrison High SchoolHarrison, AR
High School Diploma
05.2006
University Overview
Skills
- Client Correspondence
- Skin Analysis
- Bridal Makeup Application
- Strong Communication and Interpersonal Skills
- Cash Counting
- Meeting Sales Goals
- Marketing
- Online Store Ordering
- Color Composition
- Beauty Techniques
- Merchandising
- Beauty Transformations
- Product and Service Knowledge
- Furniture Arrangements
- Safety Standards
- Floor Maintenance
- Cleaning Solution Preparation
- Cleaning and Sanitizing
- Proper Storage Procedures
- Laundry Duties
- Trash Pickup
- Closet Detailing
- Kitchen Cleaning
- Room Arrangements
- Restroom Upkeep
- Maintain Equipment
- Supply Replenishment
- Sanitization Techniques
- Vacuuming and Dusting
- Cleaning Equipment Operations
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
All progress takes place outside the comfort zone.
Timeline
Mary Kay Consultant
Mary Kay
02.2023 - Current
Dairy Farmer Hand
Heitkamp Farm
01.2020 - Current
Cleaning Business
Down And Dirty Cleaning
08.2017 - 08.2022
Community Skills Trainer
Goodwill Industries Dubuque Iowa
04.2011 - 08.2020
Community Trainer
Bost Waiver
04.2007 - 01.2010
University Conway Arkansas
Associate of Science from Nutrition
Harrison High School
High School Diploma