Jocelyn Henriquez
San Antonio,TX
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Social Media Marketing Intern
Stukent
05.2024 - 08.2024
- Increased brand visibility by crafting and implementing creative social media campaigns.
- Designed and presented social media campaign ideas.
Digital Marketing Intern
Stukent
05.2024 - 08.2024
- Created engaging content for Pinterest, Facebook, and Instagram.
- Participated in brainstorming sessions to generate innovative ideas for new marketing campaigns that resonate with target audiences effectively.
Starbucks Barista
Target
12.2021 - 09.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
BBA - Marketing
The University of Texas At San Antonio
San Antonio, TX05.2025
Skills
- Active listener
- Exceptional customer service
- Adaptive and creative
- Innovative Mindset
- Empathy for Users
- Collaborative Team Player
Certification
- Social Media Marketing Certification, HubSpot - August, 2024
- Social Media Marketing Certification II, HubSpot - August, 2024
- Digital Marketing Certification, Stukent - August, 2024
Languages
Spanish
Native or Bilingual
Japanese
Limited Working
Timeline
Social Media Marketing Intern
Stukent
05.2024 - 08.2024
Digital Marketing Intern
Stukent
05.2024 - 08.2024
Starbucks Barista
Target
12.2021 - 09.2023
BBA - Marketing
The University of Texas At San Antonio
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