Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Sapphire Garibay

Sapphire Garibay

Tacoma,WA

Summary

Knowledgeable Social Media Manager experienced in executing social media strategies across multiple social platforms. Demonstrates time management and collaboration skills. Flexible with new information and branding changes to consistently exceed targets for engagement, acquisition and retention. Dedicated to lifelong learning and growing in and out of the office. Passions include financial freedom, real estate, and the crypto and NFT space.

Overview

8
8
years of professional experience

Work History

Social Media Marketing Specialist

Self-Employed
Tacoma, WA
07.2020 - Current
  • Running social media accounts across Instagram, Facebook, TikTok, Twitter, and YouTube.
  • Strategically planning, implementing and monitoring client's social media content and campaigns using complex editorial calendar.
  • Curating original content for health professionals, photographers, bakers, musicians, jewelry designers, and influencers across different platforms.
  • Reaching and engaging desired target markets
  • Greatly increasing the number of followers and viewers on all platforms.
  • Interacting and building relationships with followers.
  • Effectively using hashtags across platforms.

Sales Manager

Crossed Paws Bakery
Olympia, Washington
07.2021 - 12.2021

Lenore Cuskelly (360)280-8475

  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Developed and maintained customer database.
  • Coached employees in successful selling methods and customer satisfaction.
  • Maintained sales activity records and prepared sales reports.
  • Managed and ran sales events.

Marketing and Sales Manager

A Smile Like Yours
Tacoma, WA
06.2018 - 06.2021

Amber Garibay (360)701-9204

  • Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
  • Prospected to increase sales lead pipeline and and converted leads into new customers.
  • Kept detailed records of daily activities through online customer database.
  • Presented products to clients using dynamic presentations and practical use-case scenarios.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Managed social media accounts on day-to-day basis to increase company recognition by creating engaging content.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Caregiver

Home Health Aid
Lacey, WA
02.2020 - 01.2021

William Sexton (360)402-1994

  • Listened to, identified and respected concerns and needs of the client.
  • Traveled to the client's home to complete healthcare services and promote continuity of care.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Provided transportation and appointments management.
  • Helped interact with doctors and other medical professionals on behalf of the client.
  • Provided mobility assistance such as walking and regular exercising.
  • Developed rapport to create safe and trusting environment for care.

Lifeguard and Swim Instructor

Discover Aquatics Swim School
Olympia, WA
05.2018 - 02.2020

Holly Nichols (360)867-9283

  • Planned and taught classes to students of all ages and skill levels.
  • Took notes and analyzed strengths and weaknesses of each student in class to track progress.
  • Provided leadership and supervision to staff to include mentoring, coaching, and guidance.
  • Developed detailed lesson plans for parent-toddler swim lessons.
  • Communicated to parents about student progress.
  • Oversaw 100+ swimmers daily, identifying emergencies, delivering support, and ensuring compliance with all safety policies and procedures.
  • Administered first aid and CPR in response to life threatening situations.
  • Maintain quality of pool water by testing and recording chemical levels.

Food Service Worker

Dairy Queen Grill and Chill
Olympia, WA
01.2018 - 05.2018

Brandy Kvamme (360)413-6901

  • Prepared dessert items for customers in drive-through and dining area.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Assisted management in conducting training for new employees.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Communicated with employees about customer needs and where workflow can be improved.

Education

BA - Marketing

University of Washington Foster School of Business

Associate - Business Graduate

South Puget Sound Community College

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Timberline High School Graduate

Food Handlers Certification - undefined

2018

Lifeguard Certification - undefined

2018

CPR and 1st Aid Trained and Certified - undefined

2018

Skills

  • High Business Acumen
  • Voracious Curiosity
  • Effective Collaborator
  • Active Listener
  • Critical and Creative Thinker
  • Efficient Problem Solver
  • Strong Written and Oral Communication
  • Natural Leader
  • Social Media Content Creating
  • Social Media Monitoring

Timeline

Sales Manager

Crossed Paws Bakery
07.2021 - 12.2021

Social Media Marketing Specialist

Self-Employed
07.2020 - Current

Caregiver

Home Health Aid
02.2020 - 01.2021

Marketing and Sales Manager

A Smile Like Yours
06.2018 - 06.2021

Lifeguard and Swim Instructor

Discover Aquatics Swim School
05.2018 - 02.2020

Food Service Worker

Dairy Queen Grill and Chill
01.2018 - 05.2018

BA - Marketing

University of Washington Foster School of Business

Associate - Business Graduate

South Puget Sound Community College

undefined

Timberline High School Graduate

Food Handlers Certification - undefined

Lifeguard Certification - undefined

CPR and 1st Aid Trained and Certified - undefined

Sapphire Garibay