Jocelyn Hernandez
Huntington Station,NY
Summary
Experienced School Bus Monitor ensuring student safety and order during transportation. Skilled in enforcing regulations for smooth operations. Strong interpersonal skills and emergency response abilities. Demonstrated track record of maintaining a safe and orderly school bus environment.
Overview
9
9
years of professional experience
Work History
School Bus Monitor
Laura Brothers
Huntington Station, NY
04.2023 - Current
- Ensured students followed school rules while on the bus, such as no loud talking or fighting.
- Provided assistance to disabled students when getting on and off the bus.
- Assisted in loading and unloading of passengers including helping young children with their safety belts.
- Maintained order and discipline among passengers during trips.
- Supervised safe and orderly entry and exit of bus riders and physically assisted those with special needs.
- Communicated with bus drivers, teachers and guardians regarding problems or incidents impacting student riders.
- Protected students from physical and verbal bullying.
Zara
Irina Orlovskaya
Huntington Station, NY
10.2015 - 03.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Skills
- Child Safety Oversight
- Specialized Needs Assistance
- Critical Thinking for Problem Resolution
- Adaptability and Flexibility
- Organized Time Allocation
- Verbal and Written Communication
- Attendance Tracking
Languages
Spanish
Native/ Bilingual
Timeline
School Bus Monitor
Laura Brothers
04.2023 - Current
Zara
Irina Orlovskaya
10.2015 - 03.2023