Jocelyn Hoffmann
Baton Rouge,LA
Summary
Motivated college student with a passion for customer relations and services
Overview
4
4
years of professional experience
Work History
Cashier/Cashier Team Lead
Torchy's Tacos
Baton Rouge, LA
01.2023 - Current
- Coached, mentored and trained team members in order to improve their job performance
- Skilled in handling multiple tasks at once such as bartending, cashiering and expo
- Maintained inventory of liquor, beer, and other beverage items
Key Holder/Sales Associate
Frutta Bowls
Baton Rouge, LA
08.2022 - 01.2023
- Managed key-holder responsibilities such as opening and closing the store, setting alarms
- Engaged customers and promoted repeated business
- Provided customer service including cashiering, merchandising and restocking produce
Sales Associate
Kohl's
Puyallup, WA
07.2020 - 01.2022
- Ensured customer satisfaction with friendly and efficient service
- Processed transactions using a point of sales system
- Promoted high customer satisfaction by resolving issues with knowledgable and friendly service
Education
Bachelors Degree - Communication
Louisiana State University And Agricultural & Mechanical College
Baton Rouge, LA12-2025
High School Diploma -
GRAHAM KAPOWSIN HIGH SCHOOL
Graham, WA06.2021
Skills
- Hospitality and Guest Services
- Conflict Management
- Customer Assistance
- POS Systems
- Team Leadership
- Brand Promotion
Timeline
Cashier/Cashier Team Lead
Torchy's Tacos
01.2023 - Current
Key Holder/Sales Associate
Frutta Bowls
08.2022 - 01.2023
Sales Associate
Kohl's
07.2020 - 01.2022
Bachelors Degree - Communication
Louisiana State University And Agricultural & Mechanical College
High School Diploma -
GRAHAM KAPOWSIN HIGH SCHOOL