Jocelyn Horne
Chicago,IL
Summary
Dynamic event server with proven ability to deliver exceptional customer service at high-profile events. Skilled in multitasking and effective communication, ensuring guest satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Event Server
Blue Plate Catering
Chicago, Illinois
03.2026 - Current
- Executed multi-course plated dinners for high-profile corporate events and galas, ensuring guest satisfaction for 50 to 300+ attendees.
- Partnered with event planners and culinary teams to ensure strict adherence to dietary restrictions while multitasking the required tasks effectively in a fast-paced environment.
- Greeted guests upon arrival, provided information on menu selections, and answered questions cheerfully regarding the availability of items.
Hospitality and operations assistant
The Ranch at Stoney Creek
Somerset, CA
05.2025 - 08.2026
- Executed setup and dismantling of wedding decor on location, exceeding client expectations and ensuring satisfaction with the venue.
- Collaborated with team members to complete various ranch and house maintenance tasks efficiently to create a seamless event experience.
- Provided prompt, friendly service to guests during breakfasts and rehearsal dinners through connection, water service, and bussing.
Barista
Lovebirds Coffee and Tea Co.
Diamond Springs, California
12.2024 - 05.2026
- Engaged with customers to deliver excellent service and personalized recommendations, recalling orders of many regulars to foster loyalty.
- Maintained cleanliness and organization of coffee shop while efficiently preparing food and drinks to enhance customer experience.
- Displayed calm and positive demeanor during high-volume periods and special events, contributing to a welcoming atmosphere.
Childcare Worker
Foothills Church
Cameron Park, CA
08.2024 - 08.2025
- Collaborated with team members to create, organize and execute engaging lesson plans and activities for various age groups in childcare programs.
- Implemented behavior management techniques to ensure positive interactions among children and teaching emotional regulation.
- Specialized in care for adopted and fostered children to address issues and needs of those with diverse mental capacities and conditions.
Education
Bachelor of Arts - Intercultural Studies
Moody Bible Institute
Chicago, IL05-2029
Skills
- English and Spanish speaking
- Event coordination
- Customer service
- Effective communication
- Problem resolution
- Cultural awareness
- Time management
- Positive attitude
Languages
Spanish
Professional
Timeline
Event Server
Blue Plate Catering
03.2026 - Current
Hospitality and operations assistant
The Ranch at Stoney Creek
05.2025 - 08.2026
Barista
Lovebirds Coffee and Tea Co.
12.2024 - 05.2026
Childcare Worker
Foothills Church
08.2024 - 08.2025
Bachelor of Arts - Intercultural Studies
Moody Bible Institute