Jocelyn James
Carteret,NJ
Summary
Compassionate Investigator with 16 years of experience in assessing child abuse and neglect. Skilled at managing multiple cases with great attention to detail and knowledge of local resources. Known for providing caring and comprehensive support to families and children. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Family Services Specialist II
Division of Child Protection and Permanency
East Orange, NJ
07.2008 - Current
- Conducted interviews with witnesses to obtain information related to case.
- Completed comprehensive face-to-face interviews with subjects, neighbors and employers to generate reports to document investigative findings.
- Analyzed data gathered during investigations to determine the validity of claims or theories.
- Developed strategies for gathering additional evidence related to cases.
- Prepared detailed reports summarizing investigative activities and results.
- Explored alternative investigative methods when traditional ones proved ineffective.
- Performed background checks on persons of interest in investigations.
- Adhered to departmental policies regarding investigations and reporting procedures.
- Maintained organized records of all information and material pertinent to open investigations.
- Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence.
- Collaborated with local law enforcement agencies on criminal investigations.
- Provided expert testimony in court concerning investigation findings.
- Reviewed police reports, medical records, and other documents for evidence.
Family Services Specialist Trainee
Division of Child Protection and Permanency
East Orange, NJ
04.2008 - Current
- Evaluated client needs, developed treatment plans, and monitored progress towards goals.
- Conducted assessment interviews with clients and family members to gather information on social history, current functioning, and service needs.
- Facilitated referrals to community resources and coordinated care among providers.
- Provided case management services to clients with mental health and substance abuse issues.
- Maintained accurate records of all client contacts, treatment plans, and assessments in accordance with agency policy.
- Collaborated with other professionals such as psychiatrists, probation officers, attorneys, school personnel., to coordinate care for clients.
- Developed individualized service plans based on identified needs and strengths of each client served.
- Participated in multidisciplinary team meetings to discuss cases and develop recommendations for treatment planning purposes.
Education
Bachelor of Science - Social Work
Morgan State University
Baltimore, MD05-2001
Skills
- Behavioral assessment
- Service planning
- Confidentiality Practices
- Child Development
- Needs Assessment
- Report Preparation
- Client Interviewing
- Law Enforcement Collaboration
- Community Resources
- Family Support
- Case Management
- Client Advocacy
- Time management abilities
- Problem-solving abilities
- Teamwork and Collaboration
- Community Referrals
- Written Communication
- Goal Setting
- Attention to Detail
- Conducting interviews
- Decision-Making
- Time Management
- Home visits
- Client Needs Assessment
- Adaptability and Flexibility
- Professionalism
- Reliability
- Professional Demeanor
- Active Listening
- Continuous Improvement
- Problem-Solving
- Client documentation
- Effective Communication
- Relationship Building
- Multitasking
- Self Motivation
References
References available upon request.
Timeline
Family Services Specialist II
Division of Child Protection and Permanency
07.2008 - Current
Family Services Specialist Trainee
Division of Child Protection and Permanency
04.2008 - Current
Bachelor of Science - Social Work
Morgan State University