Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Christy Peckio
Open To Work

Christy Peckio

McAlester

Summary

Family services specialist with strong skills in case management, client assessment, and program coordination. Demonstrated success in linking families to vital resources, providing timely and effective support. Proven track record of enhancing service delivery and improving client outcomes.

Overview

24
24
years of professional experience
4
4
Certifications

Work History

Family Services Specialist II

Oklahoma Human Services
McAlester
01.2024 - 01.2026

Guided families in accessing community resources and services, enhancing their ability to meet essential needs.

  • Coordinated with health and human services to secure timely support for families, ensuring they received critical assistance.
  • Evaluated family situations to identify issues and recommend intervention strategies.
  • Conducted client interviews to assess eligibility for SNAP, medical, and childcare services.
  • Maintained confidentiality and adhered to record-keeping standards diligently.

Customer Service Representative

McAlester Regional Health Center
McAlester
10.2021 - 12.2023
  • Coordinated with insurance companies to verify coverage, facilitating timely patient care through pre-authorizations.
  • Verified insurance eligibility before scheduling appointments to streamline processes.
  • Managed appointment waiting lists by prioritizing urgent cases, enhancing patient satisfaction and care continuity.
  • Facilitated emergency appointment requests, prioritizing patient care requirements.
  • Scheduled appointments for multiple physicians while balancing patient needs and doctor availability.
  • Executed data entry tasks for new patient information, ensuring accuracy and accessibility in computer systems.
  • Communicated with patients compassionately while ensuring confidentiality of medical information.
  • Transmitted medical records and correspondence via mail, email, or fax.

Orthopedic Clerk

McAlester Regional Health Center
12.2021 - 12.2022
  • Processed incoming referrals for new patients, verifying insurance and scheduling appointments.
  • Reviewed insurance information with patients and processed copays accurately.
  • Prevented double bookings by efficiently managing appointment times.
  • Assisted patients with cancellation and rescheduling of appointments.
  • Instructed patients on preparation for appointments, enhancing overall readiness.
  • Greeted patients and guests upon entry, ensuring a welcoming atmosphere.
  • Routed calls and correspondence to appropriate medical staff for timely responses.
  • Utilized electronic medical records systems to maintain up-to-date scheduling information.

Deer Farmer/Self Employed

Deer Creek Whitetails
Hartshorne
03.2010 - 10.2021

Managed deer farming operations, focusing on breeding and raising whitetail deer.

Cared for deer through feeding, vaccination, and fawn bottle feeding.

Ordered supplies to ensure proper care of deer herd.

Participated in meetings to discuss operational strategies and industry trends.

Medical Receptionist

Caring Hands
Hartshorne
07.2013 - 04.2016
  • Greeted and assisted visitors, fostering a welcoming atmosphere.
  • Managed phone inquiries, directing calls to appropriate staff.
  • Coordinated calendars for multiple executives, scheduling appointments efficiently.
  • Managed daily calendars and planned office events to optimize workflow.
  • Maintained organized filing systems for confidential client information in compliance with policies.
  • Provided administrative support, including typing, filing, and document management.
  • Maintained inventory of office supplies, placing orders when stock levels were low.
  • Processed incoming and outgoing mail, facilitating efficient communication and timely distribution.

Certified Behavioral Health Case Manager II

Center 4 Change (Parent's Club)
McAlester
08.2012 - 01.2013
  • Crafted treatment plans from client assessments to address specific behavioral health needs.
  • Monitored and adjusted treatment strategies to align with evolving client needs.
  • Provided crisis intervention during critical situations to ensure immediate safety and support.
  • Conducted regular assessments of clients' behavioral health needs to tailor interventions.
  • Evaluated risk factors for suicide and harmful behavior to facilitate timely interventions.
  • Informed clients and families about behavioral health resources and coping techniques to enhance support.
  • Delivered case management services by connecting clients with essential community resources.
  • Maintained precise documentation of client interactions, clinical notes, and treatment results.

Substitute Teacher, K-12

McAlester Public Schools
McAlester
02.2009 - 05.2012
  • Delivered instructional support to K-12 students across diverse subject areas.
  • Integrated technology into lessons to enhance learning experiences.
  • Organized educational games and projects that reinforced classroom concepts.
  • Managed classroom behavior by implementing established school policies and procedures.
  • Monitored classrooms, ensuring student safety and adherence to school rules.
  • Supervised student activities during recess and lunch to ensure safety.
  • Collaborated with staff to foster a positive learning environment for students.
  • Provided feedback on student behavior and performance to teachers.

Instructional Aide

Pioneer Elementary
Graham
09.2005 - 12.2008
  • Supported lead teachers in executing lesson plans and classroom activities.
  • Facilitated small group activities to enhance social skills development.
  • Implemented behavior management techniques to promote positive student interactions.
  • Monitored student progress through observations and reported findings to teachers.
  • Prepared educational materials and resources for effective classroom use.
  • Maintained a safe and organized learning environment for all students.
  • Supervised students during recess, lunch, and breaks to ensure safety.
  • Provided personal care support to children during daily activities.

Office Aide/Instructional Paraprofessional

Ben Franklin
Wichita Falls
05.2003 - 05.2004
  • Coordinated student enrollment processes, ensuring clear communication with parents to facilitate smooth transitions.
  • Assisted teachers with classroom activities, supporting instructional needs by grading papers and preparing materials.
  • Utilized active listening to address parent concerns, effectively resolving issues and de-escalating situations.
  • Handled confidential student information with care and discretion.
  • Provided front desk support by greeting visitors and creating a welcoming environment.
  • Processed incoming communications, including phone calls, emails, and messages.
  • Maintained inventory of office supplies and ordered materials.
  • Performed general clerical duties such as filing documents and photocopying materials.

Day Care Teacher

Bethel Daycare
Graham
08.2001 - 12.2002
  • Developed engaging lesson plans to foster child development and learning.
  • Supervised daily activities, ensuring a safe and nurturing environment.
  • Facilitated positive interactions among children to enhance social skills and teamwork.
  • Implemented behavior management strategies to encourage positive classroom behavior.
  • Organized educational games that stimulated creativity and critical thinking.
  • Collaborated with staff to create curriculum focused on children's interests.
  • Communicated regularly with parents regarding children's progress and daily activities.
  • Executed daily duties with precision and efficiency.

Education

Bachelor of Science - Interdisciplinary Studies

Midwestern State University
Wichita Falls, TX
05-1995

Skills

  • Case management expertise
  • Client assessment
  • Program coordination
  • Behavioral health knowledge
  • Insurance verification
  • Healthcare regulations
  • Medical terminology proficiency
  • Data entry
  • Appointment scheduling
  • Attention to detail
  • Problem solving
  • Conflict resolution
  • Cultural sensitivity and bilingual awareness
  • Effective communication
  • Child development knowledge
  • Ability to work under pressure with diverse professionals

Certification

Texas Teaching Certificate

Timeline

Family Services Specialist II

Oklahoma Human Services
01.2024 - 01.2026

Orthopedic Clerk

McAlester Regional Health Center
12.2021 - 12.2022

Customer Service Representative

McAlester Regional Health Center
10.2021 - 12.2023

Medical Receptionist

Caring Hands
07.2013 - 04.2016

Certified Behavioral Health Case Manager II

Center 4 Change (Parent's Club)
08.2012 - 01.2013

Deer Farmer/Self Employed

Deer Creek Whitetails
03.2010 - 10.2021

Substitute Teacher, K-12

McAlester Public Schools
02.2009 - 05.2012

Instructional Aide

Pioneer Elementary
09.2005 - 12.2008

Office Aide/Instructional Paraprofessional

Ben Franklin
05.2003 - 05.2004

Day Care Teacher

Bethel Daycare
08.2001 - 12.2002

Bachelor of Science - Interdisciplinary Studies

Midwestern State University
Christy Peckio