Heaven McCooley
Oklahoma City,OK
Summary
Efficient and methodical professional in planning management. Known for high productivity levels and ability to expedite tasks with precision. Skilled in inventory management and workflow coordination. Excels in problem-solving, time management, and adaptability, ensuring smooth operation of production processes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Family Services Specialist II
Oklahoma Human Services
Oklahoma City
08.2021 - Current
- Manages a caseload and provides essential services to families, enhancing community resource access.
- Evaluates client needs, ensuring eligibility for specific programs, leading to improved service delivery.
- Conduct client interviews, compile data, and ensure accurate electronic documentation.
- Ensured high-quality database input
- Collaborate in staff meetings and committees, contributing to team-based problem solving.
- Foster community partnerships, maintaining confidentiality, and effective service collaboration.
- Maintain accurate case records and documentation, ensuring compliance with regulations and improving case resolution times.
- Provide empathetic guidance to families, building trust and offering tailored solutions to promote well-being and stability.
- Mentored coworkers in program requirements and regulations.
- Facilitated problem-solving and conflict resolution in supervisory absence
Recreational Therapist
Springstone, Inc
Oklahoma City
04.2020 - 03.2022
- Designed and implemented therapeutic activities, enhancing patient engagement and recovery through tailored programs and measurable outcomes.
- Partnered with multidisciplinary teams to develop comprehensive care plans, improving patient satisfaction and therapeutic results.
- Meticulously documented patient progress and therapy outcomes, ensuring accurate records and aiding in continuous improvement of services.
- Led recreational therapy sessions, resulting in improved mental health and well-being for participants, evidenced by positive feedback.
- Fostered a nurturing environment for patients, promoting emotional resilience and holistic recovery through consistent encouragement and support.
- Coordinated with healthcare teams to streamline therapy processes, enhancing patient flow and care efficiency across departments.
- Provided supervision and guidance to volunteers assisting with recreational therapy sessions.
- Planned trips and outings that promote socialization and personal growth opportunities for clients.
- Coordinated social events designed specifically for individuals living with chronic illnesses or disabilities.
- Managed budgeting process for all therapy service activities.
- Negotiated contracts with outside vendors for therapy service supplies and equipment.
Recreational Therapist
Cedar Ridge Behavioral Hospital
Oklahoma City
07.2020 - 08.2021
- Led therapeutic activities, enhancing patient recovery and well-being, fostering a collaborative environment, and boosting morale.
- Designed and implemented tailored recreational programs, driving patient engagement and improving mental health outcomes effectively.
- Worked closely with multidisciplinary teams to deliver holistic care, ensuring patient needs were met through innovative therapy solutions.
- Focused on measurable improvements in patient recovery through strategic recreational interventions, emphasizing skill development and resilience.
- Provided empathetic support to patients, facilitating personal growth and emotional resilience through therapy.
- Provided supervision and guidance to volunteers assisting with recreational therapy sessions.
- Planned trips and outings that promote socialization and personal growth opportunities for clients.
- Coordinated social events designed specifically for individuals living with chronic illnesses or disabilities.
- Managed budgeting process for all therapy service activities.
- Negotiated contracts with outside vendors for therapy service supplies and equipment.
Education
Bachelor of Science - Recreation Management & Recreational Therapy
Oklahoma State University-Main Campus
Stillwater, OK12.2019
Skills
- Community Outreach
- Conflict Resolution
- Effective Project Coordination
- Microsoft Proficiency
- Fundamental Mathematics Proficiency
- Professional Mentoring
- Flexible Problem Solver
- Efficiency-Driven Process Management
- Case Management
- Effective Team Collaboration
- Time Management
- Organizational Skills
- Meticulous Attention to Detail
- Proactive
- Effective Meeting Facilitation
- Proficient Independent Contributor
- Quick Learner
- Accurate Data Entry
- Analytical Comprehension Abilities
Certification
- CTRS/L
Timeline
Family Services Specialist II
Oklahoma Human Services
08.2021 - Current
Recreational Therapist
Cedar Ridge Behavioral Hospital
07.2020 - 08.2021
Recreational Therapist
Springstone, Inc
04.2020 - 03.2022
Bachelor of Science - Recreation Management & Recreational Therapy
Oklahoma State University-Main Campus
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