Jocelyn Johnson

• Delivering strong financial performance despite challenging internal and market conditions and a 34% increase of revenue target and 60% increase in direct reports in 2027.
• Lead and motivate sellers that consistently land in the top 10% of the seller dashboard.
• Support and grow employee benefit broker relationships in the Western half of the United States; share company vision and understand market challenges to grow our book of business.
• Analyze Salesforce data for GTM strategy
• Create development initiatives for sales professionals.
• Coach and assist with high impact and complex sales process' including negotiation and business conversations.
• Collaborate with key internal leadership to help shape the future of service, implementation and technology enhancements leading to better business outcomes at scale.

• Formulated new role targeting employers over 5000 lives to expand market footprint and develop enterprise strategy internally.
• Coordinated with employee benefit brokers to provide solutions and engage with all key client stakeholders: Global Rewards, CFO/CEO, Board Members, Finance
• Engaged in negotiation training and trained/coached team members to uplevel skill

• Consistently a top performer across the sales team, selling over $1M in new revenue multiple years.
• Increased responsibility and ownership of our largest national broker and consultant relationships in the Southern California market: Aon, Mercer, WTW, MMA, USI, Alliant, Gallagher, Lockton, HUB, and others.
• Coached and mentored incoming sellers as well as led cross departmentally to deepen the organization's understanding of the needs in the broker and consultant channel.

• Awarded the green jacket in 2019 for selling $1M+ in annual revenue.
• Led sales growth strategies and client acquisition efforts for employee benefit products across all market segments and products.
• Created and developed relationships with regional employee benefits brokers in the Arizona market.

• Led implementation projects for client benefit programs, coordinating timelines, deliverables, and cross-functional handoffs.
• Managed enrollment and eligibility setup, ensuring accurate plan configuration across internal systems and client requirements.
• Collaborated with account teams, operations, and carriers to resolve issues and maintain implementation progress.
• Facilitated client meetings to clarify requirements, document decisions, and confirm implementation readiness.
• Traveled in person with sales individuals to present to potential clients and their employee benefit consultants.

• Executed end-to-end client implementation processes, establishing foundational expertise in employee benefits administration and system setup.
• Health Reimbursement Arrangement expert
• Coached and mentored incoming implementation managers
• Contributor to the build out of the implementation career path

Minor: Psychology