Jocelyn Leger

• Managed end-to-end supply chain operations, including procurement, inventory management, and logistics
• Implemented clear and effective planning strategies to meet supply chain needs, meet demand and optimize distribution.
• Coordinated with suppliers to ensure raw materials met quality standards and delivery schedules.
• Facilitated risk management within the supply chain, developing contingency plans to mitigate potential disruptions.
• Identified opportunities to reuse or recycle materials to minimize consumption of new materials.
• Maintained accurate records of purchases, shipments, inventories, returns.

• Performed regular cycle counting to ensure accurate inventory levels
• Maintained positive vendor relations by communicating effectively and resolving any issues promptly
• Processed orders for timely and accurate fulfillment
• Ensured quality assurance standards were met through rigorous testing and inspection
• Managed inventory effectively to minimize stock shortages and overages
• Organized warehouse layout to optimize space and streamline operations
• Participated in physical inventory counts to keep information accurate and current.
• Performed inventory cycle counting and identified discrepancies.
• Participated in physical inventory counts to keep information accurate and current.

Before this I was the dispatcher for their fleet over 14 vehicles

• Managed a team responsible for day-to-day operations associated with the company's warehousing activities.
• We did over 200 deliveries a day, ensured customer orders were pulled in our warehouse, invoiced their orders, and set up runs for the drivers.
• We tracked all of the drivers through a fleet tracking program called GoFleet.

• Packed orders accurately and efficiently to ensure timely delivery to customers
• Ensured quality control by meticulously inspecting products before shipment
• Operated forklift equipment to transport materials throughout the warehouse
• Adhered to strict safety regulations to promote a secure work environment
• Managed inventory levels by conducting regular counts and restocking as needed
• Handled shipping and receiving responsibilities to maintain a smooth logistics process

• Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
• Monitored employee performance to ensure adherence to company policies and procedures.
• Developed extensive product knowledge, growing revenue and building consumer base.
• Protected store assets by assisting with audits, routine cycle counts and physical inventory.
• Ensured store was opened and closed in a timely manner according to company policies.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Performed daily banking duties such as deposits and withdrawals of funds from registers.

• Delivered exceptional customer service to ensure a positive shopping experience for all patrons
• Applied effective sales techniques to engage customers and drive revenue growth
• Demonstrated extensive product knowledge to assist customers in making informed purchasing decisions
• Collaborated with team members on various projects to achieve common goals and enhance overall performance
• Managed inventory levels effectively to prevent stockouts and meet customer demand
• Implemented visual merchandising strategies to create an enticing and visually appealing store environment

• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Answered incoming telephone calls to provide store, products and services information.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Helped customers find specific products, answered questions, and offered product advice.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Bagged or packaged purchases and wrapped gifts.
• Processed transactions using a point-of-sale system.

• Initiated cold calling campaigns to generate leads and prospects for sales
• Demonstrated in-depth product knowledge to educate potential clients on offerings
• Utilized strong negotiation skills to reach mutually beneficial agreements with clients
• Closed sales deals by effectively addressing customer concerns and objections
• Maintained and strengthened client relationships through continuous communication and support