Jocelyn Leon
Richmond,TX
Summary
Dedicated team leader familiar with manual and automated packaging. Excellent trainer and complex problem-solver with top multitasking, organizational, and communication strengths. Offering 10 years of related experience.
Overview
15
15
years of professional experience
Work History
Packaging Supervisor
Biotics Research Corporation
01.2015 - 02.2025
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Interacted with inspection department to address and resolve packaging issues.
- Supported new employees with training in proper stripping, packaging, inventory management, and cleaning.
- Used pallet jacks to safely move 20+ pounds of product and materials.
- Managed a team of 30 packaging technicians, providing guidance and support for optimal performance.
Cashier Helper
KFC Taco Bell
05.2012 - 02.2014
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Provided friendly service even during stressful situations or periods of high volume without compromising accuracy or efficiency.
- Supported fellow cashiers with additional tasks, contributing to overall team efficiency.
- Maintained cleanliness of the cashier area, promoting a positive store environment for both employees and customers.
- Handled cash registers with precision, ensuring proper change was given and maintaining balanced drawers.
- Demonstrated strong multitasking skills by managing multiple responsibilities simultaneously while staying focused on customer needs.
- Streamlined checkout process for faster service, resulting in reduced wait times.
- Resolved customer issues by collaborating with management when necessary, ensuring customer satisfaction remained high.
Ice Cream Server
La Michoacana Ice Cream Parlor
05.2010 - 10.2011
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Kept tidy and organized area to comply with cleanliness standards.
- Provided support to fellow team members when needed, creating a cohesive work environment.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
- Collaborated with team members to maintain smooth operations during high-volume periods.
Education
High School Diploma -
B.F Terry High School
Rosenberg, TX05.2011
Skills
- Product inspection
- Machine operation
- Deadline oriented
- Assembly line experience
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Computer skills
- Forklift operation
- Organizational skills
- Training and development
- MS office
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Packaging Supervisor
Biotics Research Corporation
01.2015 - 02.2025
Cashier Helper
KFC Taco Bell
05.2012 - 02.2014
Ice Cream Server
La Michoacana Ice Cream Parlor
05.2010 - 10.2011
High School Diploma -
B.F Terry High School
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