Jocelyn Leon
Richmond,TX
Summary
Dedicated team leader familiar with manual and automated packaging. Excellent trainer and complex problem-solver with top multitasking, organizational, and communication strengths. Offering 10 years of related experience.
Overview
15
15
years of professional experience
Work History
Packaging Supervisor
Biotics Research Corporation
Rosenberg, TX
01.2015 - 02.2025
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Interacted with inspection department to address and resolve packaging issues.
- Supported new employees with training in proper stripping, packaging, inventory management, and cleaning.
- Used pallet jacks to safely move 20+ pounds of product and materials.
- Managed a team of 30 packaging technicians, providing guidance and support for optimal performance.
Cashier Helper
KFC Taco Bell
Rosenberg, TX
05.2012 - 02.2014
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Provided friendly service even during stressful situations or periods of high volume without compromising accuracy or efficiency.
- Supported fellow cashiers with additional tasks, contributing to overall team efficiency.
- Maintained cleanliness of the cashier area, promoting a positive store environment for both employees and customers.
- Handled cash registers with precision, ensuring proper change was given and maintaining balanced drawers.
- Demonstrated strong multitasking skills by managing multiple responsibilities simultaneously while staying focused on customer needs.
- Streamlined checkout process for faster service, resulting in reduced wait times.
- Resolved customer issues by collaborating with management when necessary, ensuring customer satisfaction remained high.
Ice Cream Server
La Michoacana Ice Cream Parlor
Rosenberg, TX
05.2010 - 10.2011
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Kept tidy and organized area to comply with cleanliness standards.
- Provided support to fellow team members when needed, creating a cohesive work environment.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
- Collaborated with team members to maintain smooth operations during high-volume periods.
Education
High School Diploma -
B.F Terry High School
Rosenberg, TX05.2011
Skills
- Product inspection
- Machine operation
- Deadline oriented
- Assembly line experience
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Computer skills
- Forklift operation
- Organizational skills
- Training and development
- MS office
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Packaging Supervisor
Biotics Research Corporation
01.2015 - 02.2025
Cashier Helper
KFC Taco Bell
05.2012 - 02.2014
Ice Cream Server
La Michoacana Ice Cream Parlor
05.2010 - 10.2011
High School Diploma -
B.F Terry High School