Jocelyn Ling
Spring,TX
Summary
Organized and dependable business professional with experience managing daily operations, financial transactions, scheduling, and administrative workflows in a fast-paced environment. Strong attention to detail with the ability to coordinate tasks, maintain accurate records, and support efficient operations. Skilled in communication, problem solving, and managing multiple priorities.
Overview
9
9
years of professional experience
Work History
Business Owner /Operations Manager
Donutlicious Louetta
Spring, TX
06.2019 - 10.2024
- Owned and managed daily business operations including scheduling, inventory, and financial tracking.
- Maintained financial records, expense tracking, and revenue reconciliation using QuickBooks and POS systems.
- Coordinated vendor relationships, purchasing, and supply management to maintain consistent inventory.
- Implemented organized administrative systems and recordkeeping processes to support efficient operations.
- Managed customer relations and resolved service issues.
- Ensured compliance with health, safety, and sanitation regulations.
Manager
Donutlicious Spring Cypress
Spring, Texas
06.2015 - 05.2019
- Coordinated product preparation and order fulfillment to maintain efficiency during high-volume periods.
- Supported daily operations including production coordination, scheduling, and inventory monitoring.
- Maintained operational standards, product quality, and organized workspaces.
- Processed customer transactions and maintained accurate cash handling procedures.
Education
Bachelor of Business Administration - Management
University of Houston-Downtown
Houston, TX05-2021
Associate of Arts - Business
Lone Star College
Houston, TX05-2017
Skills
- Operations Coordination
- Inventory Management
- Vendor Communication
- Record Keeping
- Data entry
- Cash handling
- Scheduling coordination
- Administrative Support
- Time Management
- Problem Solving
- Customer service
Tools And Software
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- QuickBooks
- Square POS
Timeline
Business Owner /Operations Manager
Donutlicious Louetta
06.2019 - 10.2024
Manager
Donutlicious Spring Cypress
06.2015 - 05.2019
Bachelor of Business Administration - Management
University of Houston-Downtown
Associate of Arts - Business
Lone Star College