Jocelyn Lopez
Monterey park,Ca
Summary
As a bright ambitious person,I enjoy working in a fast paced, highly motivating position where I can assist others while challenging and expanding my knowledge and understanding of the task at hand. I am seeking a position that will utilize my skills and offer The chance for advancement as well as allow me the opportunity to gain additional skills and experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Assistant
Gentle Family Dental and Braces
Commerce, Ca
02.2023 - Current
- Provide and maintain a safe and clean environment for patients, as well as assist dentists in all aspects of patient oral care
- Experienced in dental office software and patient record keeping, with a commitment to excellent customer service, experience in providing excellent patient care in a busy dental office
- Knowledgeable in all areas of dental assisting, including dental radiography, charting, instrument sterilization, and infection control
- Highly detail-oriented and organized, with a strong focus on patient satisfaction
- Committed to maximizing efficiency in the office
- Took digital X-rays and intraoral photographs
- Set up dental instruments and supplies in alignment with dentist preferences
- Demonstrated excellent customer service skills by greeting patients warmly and responding quickly to their needs
- Maintained a clean work area by sterilizing instruments after each use and disposing of contaminated materials properly
- Performed chairside duties such as suctioning, handing instruments, mixing materials, and applying topical anesthetics
Receptionist
Beauty Queen Spa
Montebello, Ca
12.2021 - 02.2022
- Receiving and greeting customers at the front desk
- Provide excellent customer service, check-in clients for the appointments
- Answering phone calls, Messages (sms, Instagram and Facebook, yelp)
- Book/Reschedule appointments, provide customers information about our different services, prices, questions and concerns
- Actively seek new and returning customers, meanwhile checking out customers, taking payments at cash register and booking follow up appointments
- Promoting and posting content on social media
- Communication and collaboration
- Multitasking and prioritizing
- Trustworthy
- Ability to work under pressure
- Attention to detail
Sales associate
Justice Tween Brands
Commerce, Ca
11.2017 - 02.2018
- Provide customer service by greeting and assisting customers and responding to customer questions and complaints
- Strong communication skills, ability to proactively seek new customers
- Responsible for helping customers find products, use fitting rooms
- Inform clients about new products or promotions, while stocking up merchandise
- Evaluate customers needs
- Organización and time management
- Communication and collaboration
- Multitasking
Education
Nursing -
Universidad de la salle bajío
Leon, Gto07.2021
High School -
Schurr high school
Montebello, Ca06.2019
College - administration department of justice
East Los Angeles College
Montebello, Ca12.2017
High School -
Rancho Cucamonga high school
Rancho Cucamonga, Ca09.2016
Skills
- Dental radiography
- Treatment room preparation
- Instrument sterilization
- Chairside assistance
- Infection control procedures
- OSHA regulations
- Dental terminology
- Team collaboration
Certification
BLS /CPR Certification
Certified Dental Assistant
R.O.P Certificate of Proficiency, Regional Occupational Program Certificate of Proficiency for Financial Services
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Dental Assistant
Gentle Family Dental and Braces
02.2023 - Current
Receptionist
Beauty Queen Spa
12.2021 - 02.2022
Sales associate
Justice Tween Brands
11.2017 - 02.2018
Nursing -
Universidad de la salle bajío
High School -
Schurr high school
College - administration department of justice
East Los Angeles College
High School -
Rancho Cucamonga high school