Jocelyn Lysne
The Duglas Stewart Co.
Milwaukee,WI
11
years of professional experience
Compassionate and skilled veterinary professional dedicated to promoting animal welfare through a gentle, fear free approach. Seeking an opportunity with an AAHA-accredited clinic that prioritizes patient care and a healthy work environment. Committed to continuous growth and quality veterinary care.
Work History
Veterinary Receptionist
3 Months- Manage efficient appointment scheduling
- File patient records and test results
- Warmly greet clients and check in patients
- Manage a multi-line phone system
- Keep lobby clean and coffee bar stocked
- Answer emails and app requests
Warehouse Worker
2 Years 11 Months- Pick and pack orders
- Operate manual pallet jack
- Cycle count inventory
- Pack freight orders
- Train new employees
Dog walker/sitter
2 Years 1 Month- Developed strong relationships with dog owners and pets.
- Walks and overnights at clients' home.
- Give oral and/or injectable medication
- Provide attention, care and safety to pet.
- Keep clients updated and happy
Veterinary Assistant/Technician
1 Year 6 Months- Assist veterinarian with appointments
- Gather detailed medical history and vitals
- Collect samples and run diagnostics
- Small animal and exotic handling
- Blood draws
- Administer vaccines and medications (topical, oral, injectable)
- Perform digital radiography
- Maintain cleanliness of animal cages, kennels, runs, examination rooms and treatment area
- Euthanasia Assistance
- Run tech appointments
- Pharmacy duties
- OSHA compliance
Veterinary Receptionist/Assistant
1 Year 2 Months- Greet and check in patients
- Assist vet as needed
- Maintain and organize hard copy medical records
- Schedule appointments, answer phone calls, process payments
- Appropriately package Idexx lab samples
- Maintain cleanliness in exam rooms, treatment area, surgery room and both outdoor and indoor kennel runs
- Weekend boarding care
- Care for clinic cats
Customer Service Representative
3 Months- Welcome pet parents and get dog to their appropriate destination
- Check out clients and payment processing
- Maintain cleanliness of lobby and coffee bar
- Ensure up to date veterinary records of dogs
- Communicate with owners and veterinary clinics via phone, email and fax machine
- Accurately check in boarding pets, taking inventory of items and reviewing any medications, special needs, or add-ons.
- Give facility tours to potential clients
Sales Associate
5 Months- Warmly greet customers and offer assistance/inform them of current sales
- Keep sales floor clean, organized and fully stocked
- Operate a cash register to handle purchases, refunds, and exchanges
- Dress mannequins for displays
- Assist customers with fitting rooms
- Create a positive shopping experience for the customer
Pack Leader
3 Months- Supervise a small group of dogs
- Practice basic obedience skills
- Maintain a safe environment
- End of the day cleaning and sanitation
Pack Leader and Cleaner
1 Year 3 Months- Supervise a large group of dogs
- Monitor dogs to ensure safety and prevent conflicts
- Implement positive training methods
- Write report cards for parents on a rotating basis
- Work outside in all weather conditions
- Cleaning and sanitation both indoor and outdoor
- Keep up with laundry and dishes
Education
High School
Skills
Vital signs
Venipuncture
Stress management
Medication and vaccine administration
In house lab processing
Pharmacy duties
Euthanasia assistance
Medical record keeping
Extensive experience with Avimark and Idexx
Timeline
Veterinary Receptionist
EverVet Animal Hospital
06.2026 - CurrentRead More
Warehouse Worker
The Duglas Stewart Co.
10.2023 - CurrentRead More
Dog walker/sitter
Rover
08.2021 - 09.2023Read More
Veterinary Assistant/Technician
Fitchburg Veterinary Hospital
02.2020 - 08.2021Read More
Veterinary Receptionist/Assistant
Beltline Animal Hospital
12.2018 - 02.2020Read More
Customer Service Representative
Ruffin' It Resort
08.2018 - 11.2018Read More
Sales Associate
Charlotte Russe
03.2018 - 08.2018Read More
Pack Leader
The Hound Huddle
05.2017 - 08.2017Read More
Pack Leader and Cleaner
The Dog Hut
05.2015 - 08.2016Read More
Stoughton High School
High School
Read More