Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelyn McCormack

Huntington,NY

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

8
8
years of professional experience

Work History

Assistant Warehouse Manager

Amazon
07.2023 - Current
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Maintained a clean work area, meeting 98% of inspection requirements

Debt Collector Agent

Sunrise Credit Services Inc.
10.2019 - 08.2022
  • Maintained high volume of calls and met demands of busy and productive group.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Effective debt collector with 3-1/2 years of experience.
  • Helped costumers with money management.

Shampoo Technician/Front Desk Receptionist

Texture 7 Hair
02.2016 - 08.2019
  • Kept salon sanitary and stocked by filling shampoo bottles, folding towels, disinfecting used equipment and sweeping floors.
  • Offered customers relaxing head massages during shampoo treatment.
  • Maintained professional and friendly demeanor to greet clients for customer satisfaction.
  • Contributed to health and safety of customers and staff by closely following health department regulations for sanitation and disinfection.

Education

High School Diploma -

Centro Educativo Denver
El Salvador, San Salvador
02.2010

Skills

  • Staff Management
  • Logistics Management
  • Vendor Relationship Management
  • Safety Oversight
  • Able to follow directions and fulfill given task
  • Works well with others/Team player

Timeline

Assistant Warehouse Manager

Amazon
07.2023 - Current

Debt Collector Agent

Sunrise Credit Services Inc.
10.2019 - 08.2022

Shampoo Technician/Front Desk Receptionist

Texture 7 Hair
02.2016 - 08.2019

High School Diploma -

Centro Educativo Denver

Similar Profiles

CREATE PROFILE
Jocelyn McCormack