Jocelyn Melendez Hernandez
Overland Park,KS
Summary
Detail-oriented Retail Merchandising Associate with bilingual communication skill and Three years of experience in fast-paced retail environment. Proven ability in customer relationship management, inventory oversight, and staff training, eager to enhance customer engagement and optimize product displays.
Overview
7
7
years of professional experience
Work History
Retail Merchandising Associate
Aldi
Olathe, Kansas
09.2021 - 12.2025
- Assisted in inventory management to ensure optimal stock levels and product availability.
- Managed product displays to enhance visual appeal and drive customer engagement.
- Collaborated with team members to execute promotional setups and seasonal layouts.
- Conducted regular shelf audits to maintain product freshness and compliance with standards.
- Trained new staff on merchandising techniques and company policies for effective performance.
- Supported loss prevention efforts by monitoring store layout and product security measures.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Assisted customers with product selection based on their individual needs.
Store Associate
HyVee Foods
Olathe, Kansas
07.2018 - 09.2021
- Stocked shelves and organized products for optimal visibility and accessibility.
- Assisted customers with product inquiries and provided excellent service.
- Handled customer returns and resolved issues promptly and courteously.
- Participated in training new associates on store policies and procedures.
- Demonstrated excellent customer service skills at all times.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
Education
High School Diploma -
Olathe North High School
Olathe, KS05-2019
Associate of Applied Science - Early Childhood Care And Education
Johnson County Community College
Overland Park, KSSkills
- Bilingual communication
- Staff training
- Product knowledge
- Time management
- Customer relationship management
- Inventory management
- Adaptability
- Customer needs assessment
- Fluent bilingualism
- Multitasking and organization
- Verbal and written communication
Languages
English
Full Professional
Spanish
Native/ Bilingual
Affiliations
Weight lifting, and Body Building.
References
References available upon request.
Timeline
Retail Merchandising Associate
Aldi
09.2021 - 12.2025
Store Associate
HyVee Foods
07.2018 - 09.2021
High School Diploma -
Olathe North High School
Associate of Applied Science - Early Childhood Care And Education
Johnson County Community College