Summary
Overview
Work History
Education
Skills
Timeline
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Jocelyn Mendoza

Jocelyn Mendoza

Pomona,CA

Summary

Results-driven professional with a strong commitment to learning and adapting new techniques and processes. Proven ability to implement innovative strategies that enhance efficiency and drive team performance. Core competencies include project management, problem-solving, and effective communication. Seeking opportunities to leverage skills in a dynamic environment that fosters growth and development.

Overview

6
6
years of professional experience

Work History

Inbound Team Member

Target
10.2023 - 11.2024
  • Handled unloading of inbound deliveries from trucks.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Assessed product quality and removed defective items from aisles.
  • Adhered to safety guidelines while operating machinery or stocking shelves

Cashier/Waitress

Rivas taco shop
El Paso, Tx
04.2022 - 10.2022
  • Delivered service excellence through all points of contact
  • Resolved and de-escalated issues to address customer concerns
  • Maintained inventory and store visual presentation to meet customer needs
  • Enforced store safety and cleanliness standards, reducing hazards
  • Processed cash, check and credit cards for customer purchases
  • Counted cash drawers at beginning of shifts to verify correct amounts

Warehouse Worker

Express
El Paso, Tx
02.2022 - 04.2022
  • Worked collaboratively in diverse environment with various employees
  • Used protective clothing and safety equipment according to industry regulations
  • Packed and unpacked items to be stocked on shelves in stockrooms, warehouses and storage yards
  • Kept records on use and damage of stock and stock-handling equipment

Cashier/Waitress

Waba grill
Corona, Ca
03.2019 - 02.2022
  • Assisted customers by answering questions, responding to inquiries, and handling phone requests
  • Ensured timely delivery of meals for excellent customer satisfaction.
  • Used communication and problem-solving skills to resolve customer complaints and promote brand loyalty
  • Executed opening, closing, and shift transition tasks with accuracy to maintain seamless restaurant operations.
  • Ensured compliance with cleaning, sanitizing, and food handling protocols to safeguard customer health.
  • Monitored guest activities and maintained cleanliness of dining areas.

Warehouse Worker

GAR Labs
Riverside, CA
04.2021 - 09.2021
  • Maintained warehouse stations and equipment to comply with OSHA standards.
  • Ensured balanced weight distribution for effective shipment preparation.
  • Transported warehouse materials weighing up to 50 pounds while standing, sitting, bending, and walking for extended periods of time.
  • Inspected packages and merchandise for damage, notifying vendors of issues promptly.
  • Inspected areas for cleanliness and obstructions, and removed cartons and boxes to keep work areas clutter-free for easy movement

Education

Alta Vista High School
San Bernardino, CA

Skills

  • Cleaning and Sanitizing
  • Money Handling
  • Stocking and Replenishing
  • Customer Service Excellence
  • Order Packaging
  • Fluent in Spanish

Timeline

Inbound Team Member

Target
10.2023 - 11.2024

Cashier/Waitress

Rivas taco shop
04.2022 - 10.2022

Warehouse Worker

Express
02.2022 - 04.2022

Warehouse Worker

GAR Labs
04.2021 - 09.2021

Cashier/Waitress

Waba grill
03.2019 - 02.2022

Alta Vista High School

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Jocelyn Mendoza