Jocelyn Mukes
Houston,TX
Summary
Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Personable and communicative with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
36
36
years of professional experience
Work History
Sales Associate
Aetna
09.1993 - 08.2018
- I supported two managers and one vp
- I prepared their expense reports, travel arrangements and kept their calendars updated
- I also help my supervisor to support a department of 33 employees
- Such as ordering supplies, pay vendors and hr issues
- I prepare new business 51-100 and over 100 quoting for medical dental and vision
- Once the quote has been scrubbed I would submit through sales force
- I would pay the customers on the establish business side for their wellness programs
- Call and set up interviews for management
- Prepare conference rooms for departmental meeting
- Make sure the mail for middle market sales is distributed
- Knowledgeable of Aetna Systems.
Operator
Hyatt Hotels
06.1983 - 08.1988
- I answered the phones for the Hyatt Regency Hotel
- Large volumes of incoming calls for different events
- I ran reports for my supervisor and manager
- Reports on incoming, out going calls for each operator
- Wake up calls for the guests
- House keeping calls for the guest.
Accounting
Kroger Office
07.1982 - 05.1983
- I work in accounting with different vendors and their accounts, also some mail room duties with mail delivery and sending out mail for the company.
Education
GED -
Baylor High School For Health Professions
Houston, TX01.1977
Skills
- Admin Assistant
- Mail Clerk
- Accountant
- Operator
Timeline
Sales Associate
Aetna
09.1993 - 08.2018
Operator
Hyatt Hotels
06.1983 - 08.1988
Accounting
Kroger Office
07.1982 - 05.1983
GED -
Baylor High School For Health Professions