Jocelyn Navas
Philadelphia
Summary
Motivated and dedicated professional committed to continuous learning and delivering exceptional results. Skilled in initiating positive interactions with coworkers and customers to foster collaboration and provide effective support. Consistently strives for excellence by completing tasks thoroughly and efficiently during each shift. Strong work ethic combined with a proactive approach to problem-solving and teamwork.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Rainbow Shops
Philadelphia, Pennsylvania
04.2025 - Current
- Improved cash handling accuracy by performing thorough counts of registers and safe during opening and closing. Streamlined daily paperwork processes to support store operations. Enhanced sales floor efficiency by organizing merchandise promptly after daily shipments.
- Developed promotional displays to enhance product visibility and drive customer engagement.
Valet
Dealer Flex
Philadelphia, Pennsylvania
06.2024 - 09.2024
- Greeting all customers that comes in to get their car serviced, check the car in and take the car through the shop then park it until it’s ready to get worked on. Once the cars are finished and the customer pays, I’ll bring their car up to the front.
Customer Service Associate
Walgreens
Pennsauken, New Jersey
06.2022 - 07.2022
- Ringing on register, helping customers. Work on truck twice a week and putting merchandise out daily until everything is put out. Cleaning up the store at the end of the night.
Assistant Manager
Rainbow
Camden, New Jersey
12.2021 - 05.2022
- Opening and closing the store, doing daily and weekly paperwork. Checking in shipment, sorting the clothes and accessories onto the phone. Changing the mannequins weekly to what’s on the plan.
Assistant Manager
Claire’s
Cherry Hill, New Jersey
05.2021 - 09.2021
- Opening and closing the store. Doing daily paperwork, Ear piercings on 3 months and up. Sort and put out shipment. Interact with my customers making sure if they need help looking for something I can help them.
Store Manager
Rainbow Shops
Philadelphia, PA
07.2018 - 05.2021
- Improved cash handling accuracy by performing thorough counts of registers and safe during opening and closing. Streamlined daily paperwork processes to support store operations. Enhanced sales floor efficiency by organizing merchandise promptly after daily shipments.
- Developed promotional displays to enhance product visibility and drive customer engagement.
Education
Cosmetology
Jean Madeline Aveda Institute
12-2016
High School Diploma - undefined
Samuel Fels
06-2015
Skills
- Customer-focused listener
- Team coordination during shifts
- Problem-solving
- Customer service
- Inventory control
- Customer relations
- Time management
- Store opening and closing
- Attention to detail
- Staff supervision
- Upselling and cross selling
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Rainbow Shops
04.2025 - Current
Valet
Dealer Flex
06.2024 - 09.2024
Customer Service Associate
Walgreens
06.2022 - 07.2022
Assistant Manager
Rainbow
12.2021 - 05.2022
Assistant Manager
Claire’s
05.2021 - 09.2021
Store Manager
Rainbow Shops
07.2018 - 05.2021
High School Diploma - undefined
Samuel Fels
Cosmetology
Jean Madeline Aveda Institute