JOCELYN PINEDA
San Fernando,USA
Summary
Dependable worker with proven customer service and communication skills. Excels in team environments, adapts swiftly to changing situations, and effectively prioritizes tasks under pressure. Committed to continuous learning and enhancing daily operations while ensuring a positive customer experience.
Overview
3
3
years of professional experience
Work History
Crew Member
Jersey Mike's Subs
San Fernando, California
11.2024 - Current
- Operated the cash register, processed transactions, and handled customer payments.
- Maintained cleanliness of workstations, dining areas, and equipment throughout shifts.
- Collaborated with team members to ensure efficient order fulfillment during peak hours.
- Restocked inventory by organizing supplies and ensuring freshness of ingredients.
- Adhered to food safety regulations to maintain a safe and sanitary environment.
- Engaged with customers to enhance their experience and encourage return visits.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Drove team success by quickly completing assigned tasks.
CADET
LAPD Foothill
Pacomia, CA
02.2023 - 10.2023
- Improved leadership skills by being encouraged to make decision and motivate peers
- Excelled at working collaboratively with other teams to complete assignments on time.
- Learned how to effectively prioritize tasks in highpressure environment.
- Applied critical thinking and creativity when solving problems.
- Participated in frequent training exercises to learn military skills and tactical leadership abilities.
- Maintained excellent communication and interpersonal skills while interacting with multiple departments.
Education
High School Diploma -
PUC Lakeview Charter High School
Sylmar, CA06.2025
Associate of Science -
Pasadena City College
Pasadena, California, CASkills
- Communication
- Adaptability
- Time management
- Patient
- Positive Attitude
- Team Collaboration
- Teamwork
- Conflict resolution
- Leadership and Motivation
- Emotional Resilience
- Discipline and Accountability
- Customer service
- Problem solving
- Effective communication
- Team collaboration
- Task prioritization
- Willingness to learn
- Order management
Languages
Spanish, Intermediate
Timeline
Crew Member
Jersey Mike's Subs
11.2024 - Current
CADET
LAPD Foothill
02.2023 - 10.2023
High School Diploma -
PUC Lakeview Charter High School
Associate of Science -
Pasadena City College