Jocelyn Puerta
Miami,FL
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
6
6
years of professional experience
Work History
Secretary
New Generation Storage Builders
08.2020 - 10.2023
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support by copying, faxing, and filing documents.
- Entered data into system and updated customer contacts with information to keep records current.
Director/DOP/Executive Producer
Joy In Wonder LLC
04.2018 - 10.2022
- Taking on full projects from inception to distribution for my own clients such as films, fashion, event recaps, music videos, short documentaries, commercials, interviews, and more.
- Created content and social media campaigns for Musical Band ( The Nameless), Kaniel Bramnick (Solo Artist), Paradise Ranch, New Leaf Chiropractic, The Fab Boutique, Vibe Events Miami, and King Jesus Ministries, to grow their social media presence.
- Managed many UGC content creators and influencers for multiple campaigns while diligently building deep connections and strong relationships for future projects.
- Assisting with event campaigns and promotions to enhance sales and social media following. Projects include Summer Vibes, Fall Festival, CAP, RMNT Conference.
Education
Bachelor of Science - Film, Television, And Digital Production
Miami Dade College
Miami, FL04.2018
Skills
- Calendar Management
- Cross-Functional Communication
- Interpersonal
- Appointment Scheduling
- HIPAA Guideline Compliance
- Schedule Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Secretary
New Generation Storage Builders
08.2020 - 10.2023
Director/DOP/Executive Producer
Joy In Wonder LLC
04.2018 - 10.2022
Bachelor of Science - Film, Television, And Digital Production
Miami Dade College
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