Jocelyn Quintero
Boise,ID
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Correctional Officer
Idaho Department of Corrections
10.2022 - Current
- Enforcing laws and keeping order within the facility
- Disciplining individuals and dissolving disputes
- Preventing disturbances and maintain security
- Making sure the inmates abide by the rules and ensuring whereabouts of the inmates
- Supervise the activities of all inmates.
Customer Service Associate
The Home Depot
04.2021 - 10.2022
- Accurately manage money
- Provide positive and helpful customer service
- Handle all online orders, phone calls, customer questions/complaints
- Assist vendors with order replacement and quality control
- Handle special order inventory
- Assist customers with credit card applications.
Barista/Cashier
Soda shop
09.2020 - 04.2021
- Accurately managed money
- Provided positive and helpful customer service
- Accurately made and handed out drinks
- Assist customers in paying power and gas bills.
Cashier and Customer Service
Arby's
06.2019 - 01.2020
- Accurately managed money
- Provided positive and helpful customer service.
Education
High School Diploma -
Ontario High School
Ontario, OR06.2021
Skills
- Cashiering
- Cleaning Experience
- Food Service
- Customer Service
- Cash Handling
- Microsoft Office
- De-Escalation Techniques
- Conflict resolution skills
- Emergency Response
- Inmate Supervision
- Correctional facility procedures
- Policy Enforcement
- Security Procedures
Timeline
Correctional Officer
Idaho Department of Corrections
10.2022 - Current
Customer Service Associate
The Home Depot
04.2021 - 10.2022
Barista/Cashier
Soda shop
09.2020 - 04.2021
Cashier and Customer Service
Arby's
06.2019 - 01.2020
High School Diploma -
Ontario High School