Jocelyn Ramirez
los angeles,California
Summary
I"m a student at Los Angeles City College. i worked at there book store for a month. Im friendly and polite. Detail-oriented with the ability to learn concepts quickly. i can work well with others.
Overview
1
1
year of professional experience
Work History
Student Worker
Los Angeles City College Book Store
10.2014 - 11.2014
- Answered questions regarding the store and its merchandise.
- Greeted customers and ascertained customers' needs.
- Stocked shelves and supplies and organized displays.
- Organized racks and shelves to maintain the visual appeal of the store.
- Developed positive customer relationships through friendly greetings and excellent service.
Retail Associate
Ross Dress for Less
Los Angeles, CA
01.2017 - 12.2017
- Identified and qualified customer needs.
- Stocked and replenished merchandise according to store merchandising layouts.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Welcomed customers into the store and helped them locate items.
- Answered customer telephone calls promptly and in an appropriate manner.
- Cleaned and organized the store, including the checkout desk and displays.
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
- Verified that all customers received receipts for their purchases.
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Actively pursued personal learning and development opportunities.
Education
High School Diploma -
Hollywood High Shool
2012
Associate of Arts -
Los Angeles City College
Current
Skills
- Adapt to diverse groups
- Able to persuade others effectively
- Excellent people skills
- Problem-solving skills
- Excellent multi-tasker
- Listening skills
- Excellent communication skills
- Organized
- Time management
- Detail-oriented
Timeline
Retail Associate
Ross Dress for Less
01.2017 - 12.2017
Student Worker
Los Angeles City College Book Store
10.2014 - 11.2014
High School Diploma -
Hollywood High Shool
Associate of Arts -
Los Angeles City College