Jocelyn Ramirez
Hopatcong
Summary
Dedicated team member with a proven track record in delivering exceptional customer service, ensuring positive shopping experiences and maintaining operational efficiency.
Overview
4
4
years of professional experience
Work History
Team Member
Target
Rockaway, NJ
12.2025 - 05.2026
- Delivered exceptional customer service, ensuring a positive shopping experience for all guests.
- Operated cash registers accurately, processing transactions efficiently and handling customer inquiries.
- Maintained cleanliness and organization of sales floor, promoting an inviting environment for shoppers.
- Assisted in inventory management, restocking shelves and managing product displays effectively.
Sales Associate
Forever 21
Wayne, NJ
05.2022 - 04.2025
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained visual merchandising standards to promote brand image and drive sales.
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
- Collaborated with team members to achieve daily sales goals and improve store performance.
Accounting Intern
Worldwide Logistics
Paramus, NJ
11.2022 - 07.2023
- Assisted in preparing financial statements and reports for management review.
- Supported accounts payable and receivable processes, ensuring accurate transaction recording.
- Conducted reconciliations of bank statements, identifying discrepancies for resolution.
- Maintained organized financial records, enhancing accessibility for audits and reviews.
Education
Bachelor of Science - Business Administration
Montclair State University
Montclair, NJ12.2026
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Member
Target
12.2025 - 05.2026
Accounting Intern
Worldwide Logistics
11.2022 - 07.2023
Sales Associate
Forever 21
05.2022 - 04.2025
Bachelor of Science - Business Administration
Montclair State University