Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelyn Reilly

Sun Valley,ID

Summary

I would be a fantastic addition to OpenAI as the new Workplace Guest Operations & Events professional. My experience within the events world is unique having over 7 years in the social/dating events industry, blending hospitality and events for the individual and human-centered approach. I have a true understanding of evaluating the needs of an audience to formulate, build, and oversee the realization of a vision. I've successfully overseen operations across 15 markets and currently lead a team of 14 managers. My knack for developing and implementing effective training strategies has been pivotal in the company's expansion. My experience reflects a hands-on and comprehensive understanding of this event professional role, where people, strategy, and finance come together seamlessly.

Overview

7
7
years of professional experience

Work History

Director of Events

Events & Adventures
09.2023 - Current
  • As Director of the Events Department, expanded the company from 7 to 15 cities.
  • Built out the financial department, created and built out employee onboarding and offboarding programs, and developed standard operating procedures and organizational systems for Events Department.
  • Manage 14 direct reports on daily and weekly calls, track and manage 40+ monthly events in 15 markets in addition to Local Trips.
  • Delivered the highest profit and renewal rate in company history.

North America Trips Manager

Events & Adventures
01.2023 - Current
  • Created and assumed role of North American Trips Manager to address identified needs of the company to increase profitability
  • Orchestrating and executing unforgettable travel experiences, showcasing a proven track record of achievements in event coordination and planning.
  • Custom-built 43 trips within North America and led 56 local and international trips with groups ranging from 8 to 36 individuals.
  • Oversaw venue negotiation, cost/profit and financial management and marketing for each trip.

Senior Event Manager

Events & Adventures
01.2020 - 01.2023
  • Responsible for event creation, member relations, membership sales, cost/profit, renewals, and more for Denver, Chicago, Bay Area, Vancouver, and Dallas.
  • 4 direct reports and 4 promoted to Senior Event Managers under my leadership within 2 years.
  • Assumed responsibility and built out the Administrative Department to help grow the company to permit efficiency and growth.

Denver Event Manager

Events & Adventures
07.2017 - 01.2020
  • Orchestrated, planned, marketed, and managed an extensive portfolio of 50-60 events every month across the Denver Metro area.
  • Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
  • Delivered highest ever profit margin, record breaking attendance and renewal numbers, and developed SOPs adopted across the company.

Education

Bachelor of Arts - Liberal Arts and Sciences/Liberal Studies

Colorado State University
Fort Collins, CO
06.2017

Skills

  • Operations Management
  • Organization Skills
  • Microsoft Excel
  • Travel
  • Employee Training
  • Event Budgeting
  • Contract Execution
  • Agenda Setting

Timeline

Director of Events

Events & Adventures
09.2023 - Current

North America Trips Manager

Events & Adventures
01.2023 - Current

Senior Event Manager

Events & Adventures
01.2020 - 01.2023

Denver Event Manager

Events & Adventures
07.2017 - 01.2020

Bachelor of Arts - Liberal Arts and Sciences/Liberal Studies

Colorado State University
Jocelyn Reilly