Jocelyn Rivera
Office Receptionist
Las Vegas
Summary
Caring professional promoting expertise in planning activities and providing guidance in different assignments. Confident Child Youth Program Assistant known for following directions, having a strong work ethic and communicating effectively both verbally and in writing.
Overview
4
4
years of professional experience
Work History
Child and Youth Program Assistant
ANCHOR HILL
07.2024 - 08.2024
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
- Explained and enforced rules and regulations of [Type] program.
- Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
Service Receptionist
VIP Auto Service
06.2020 - 02.2022
- Facilitated prompt resolution of customer complaints, consistently demonstrating professionalism during challenging situations.
- Expedited administrative tasks such as filing, data entry, and record-keeping to ensure smooth office operations.
- Supported sales team members by providing information about available products and services upon customers'' request.
- Streamlined appointment scheduling and check-in processes for improved workflow efficiency.
- Managed inventory control processes for office supplies, ensuring adequate stock levels were always maintained.
- Maintained accurate records of all transactions, ensuring proper documentation for billing purposes.
Education
High School Diploma -
WLCA
Las Vegas, NVSkills
Data entry proficiency
Curriculum planning
Basic accounting
Sales support
Front desk operations
Office administration
File management
Organization skills
Developmental care
Writing and verbal communication
Planning activities
Youth engagement
Timeline
Child and Youth Program Assistant
ANCHOR HILL
07.2024 - 08.2024
Service Receptionist
VIP Auto Service
06.2020 - 02.2022
High School Diploma -
WLCA