Summary
Overview
Work History
Education
Skills
Timeline
Education and Training
Generic

Jocelyn Robinson

Chicago,IL

Summary

Knowledgeable Medical Assistant with exceptional background over 8+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Organized and motivated employee eager to apply time management and organizational skills in various environments.

Overview

15
15
years of professional experience

Work History

Travel Phlebotomist

VIP Labs
01.2023 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.

Clinical Assistant

Mia Aesthetics
07.2021 - 01.2023
  • Interacted closely with doctors, nurses and patients and used effective interpersonal, active listening and communication skills.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Recorded vital signs and medical history for patients each shift.
  • Administered fluids to patients intravenously.
  • Stocked clinical procedure rooms with necessary supplies.

Phlebotomist

Vitalant
10.2015 - 07.2021
  • Upheld donor confidentiality throughout intake and collection process.
  • Obtained blood samples for medical testing
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Performed various blood draws using ALYX, Trima, and Amicus machines.
  • Determined potential blood donor eligibility through the taking of vitals
  • Delivered quality patient care by completing accurate and timely collection specimens according to established procedures.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.

Flight Attendant

Republic Airways Holdings Inc
04.2010 - 02.2015
  • Instructed passengers on safety and emergency procedures and answered questions related to flight.
  • Directed junior team members in proper duties and company regulations.
  • Took measures during unusual conditions to maximize safety of customers and crew.
  • Conducted preflight checks to assess general condition and cleanliness of aircraft.
  • Greeted passengers to assist in finding seating assignments and properly stowe items in overhead or under-seat storage.
  • Demonstrated safety equipment and procedures to meet FAA guidelines.

Education

Medical Assisting

Olympia College
06.2003

High School Diploma -

Thornwood
06.1996

Skills

  • Vital Signs Monitoring
  • Specimens Collection and Processing
  • Critical Thinking
  • Procedure Preparations
  • Verbal and Written Communication

Timeline

Travel Phlebotomist

VIP Labs
01.2023 - Current

Clinical Assistant

Mia Aesthetics
07.2021 - 01.2023

Phlebotomist

Vitalant
10.2015 - 07.2021

Flight Attendant

Republic Airways Holdings Inc
04.2010 - 02.2015

High School Diploma -

Thornwood

Medical Assisting

Olympia College

Education and Training

other,other

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