Jocelyn Rodriguez
Arlington,TX
Summary
Resourceful and highly motivated Account Manager and Business Owner with extensive experience in marketing, logistics, client relationship management, and graphic design. Skilled in project coordination, team leadership, and cross-functional communication. Proficient in a range of software platforms, with a strong ability to adapt quickly and take initiative in dynamic environments.
Overview
5
5
years of professional experience
Work History
Account Manager / Marketing / Store Management
Action Imports
Grand Prairie, USA
09.2024 - Current
- Manage major retail accounts including Road Ranger, Buc-ee’s, 7-Eleven, Kroger, and Q-Mart.
- Conduct store visits to ensure product and display accuracy, meet with store owners and representatives.
- Design marketing materials such as flyers and planograms (POGs).
- Utilize Photoshop and Excel to generate sales/inventory/credit reports.
- Coordinate with reps to ensure timely delivery and restocking of product displays.
- Attend meetings, manage high-volume email communication, and oversee client follow-up.
Owner
4EverJshop
01.2020 - Current
- Company Overview: Online Business
- Operate an online retail business selling accessories, makeup, toys, and more.
- Manage e-commerce operations, customer service, shipping, and marketing.
- Design promotional materials, including flyers, business cards, and product stickers.
- Host and manage pop-up events, overseeing product display and direct customer interaction.
- Online Business
Production & Marketing Assistant
Action Imports
, USA
03.2022 - 09.2024
- Managed invoicing, order processing, and customer communication.
- Created graphics, maintained Excel databases, and supported logistics coordination.
- Assisted with dropshipping and order fulfillment through various carriers (UPS, USPS, FedEx, Priority 1).
Warehouse Associate
Action Imports
, USA
11.2021 - 03.2022
- Pulled, packed, and shipped wholesale orders.
- Handled product receiving and logistics documentation.
Education
Real Estate Courses -
Champions School of Real Estate
Fort Worth, TX06.2025
High School Diploma - College Credits
Arlington Collegiate High School
Arlington, TX06.2021
Business Management - College Credits Earned
Tarrant County College
Arlington, TX06.2021
Skills
- Account Management & Development
- Customer Service & Client Retention
- Sales Reporting & Business Development
- Graphic Design (Canva, Photoshop)
- Project Management & Marketing
- Microsoft Office (Excel, Word, PowerPoint)
- QuickBooks
- NetSuite
- Outlook
- Bilingual: Fluent in English and Spanish
Additional Qualifications
- Strong communication skills, both verbal and written
- Fast learner, highly adaptable to new tools and environments
- Excellent interpersonal and team collaboration skills
- Technologically proficient across multiple platforms and systems
Languages
Spanish
Professional
English
Professional
Timeline
Account Manager / Marketing / Store Management
Action Imports
09.2024 - Current
Production & Marketing Assistant
Action Imports
03.2022 - 09.2024
Warehouse Associate
Action Imports
11.2021 - 03.2022
Owner
4EverJshop
01.2020 - Current
Real Estate Courses -
Champions School of Real Estate
High School Diploma - College Credits
Arlington Collegiate High School
Business Management - College Credits Earned
Tarrant County College
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