Jocelyn Rodriguez
Laredo,TX.
Summary
Bilingual administrative professional with over 5 years of experience in customer service, data entry, and front-office operations. Currently working within the school district as a security officer, I bring a strong understanding of professionalism in an educational setting along with proven skills in organization, accuracy, and communication. I am eager to apply my strengths in documentation, confidentiality, and bilingual support to contribute to the LPAC process and positively impact elementary students and their families.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
United I.S.D.
07.2025 - Current
- Attention to detail
- Communication with staff, students, and visitors
- Professionalism in a school setting
- Reliability and punctuality
Cashier/Customer Service
Fuel America Travel Center
Laredo, TX
07.2022 - 04.2025
- Front desk support with a focus on professionalism and accuracy.
- Handled financial transactions and maintained detailed records.
- Engaged effectively with customers in English and Spanish.
- Ensured clean, organized front-office appearance.
Cashier/Customer Service/Team Leader
Travel Centers of America
Laredo, TX
08.2021 - 07.2022
- Oversaw front desk operations— scheduling, inquiries, and concerns.
- Reconciled daily financial reports with accuracy and timely submission.
- Provided on-the-job training and assistance to team members.
- Maintained incident logs, and assisted in safety oversight.
Data Entry Clerk
Gateway Inn
Laredo, TX
07.2018 - 08.2020
- Managed front desk operations— schedules, records, and phone systems.
- Entered and organized sensitive data with precision and confidentiality.
- Provided direct administrative support to management.
- Trained and supported junior staff, maintaining quality standards.
Education
General Equivalency Diploma -
Laredo College
Laredo, TX.Skills
- Office Administration & Data Entry
- Customer & Staff Communication
- Cash Handling & Daily Reporting
- Conflict Resolution & Problem Solving
- Calendar & Appointment Scheduling
- Facility Coordination & Safety Checks
Certification
- Google Certified Educator Level 1 & 2
Languages
- English - Fluent
- Spanish - Fluent
Timeline
Security Officer
United I.S.D.
07.2025 - Current
Cashier/Customer Service
Fuel America Travel Center
07.2022 - 04.2025
Cashier/Customer Service/Team Leader
Travel Centers of America
08.2021 - 07.2022
Data Entry Clerk
Gateway Inn
07.2018 - 08.2020
General Equivalency Diploma -
Laredo College