Jocelyn Rodriguez
Maricopa
Summary
Dependable and dedicated professional with strong customer service and teamwork skills. Experienced in complaint resolution, food safety, and maintaining organized work areas. Passionate about delivering excellent service and supporting company success through reliability and professionalism.
Overview
3
3
years of professional experience
Work History
Front End Cashier
Lowes
05.2025 - Current
- Help assist customers using the self-checkout registers
- Answered telephone calls answering any questions or fulfilling online orders
- Keeping my area clean and organized making sure everything is clean, safe, and tidy
- Greet customers warmly and provide excellent customer service
- Assist customers with questions, returns, and exchanges
Front of House
Panda Express Restaurant
01.2024 - 04.2025
- Ensure customer satisfaction and a high-quality dining experience
- Maintained cleanliness and functionality of all work areas
- Prepared and served food at correct temperature, following safety procedures
- Operated cash register quickly and accurately
- Collaborated with team to serve large parties efficiently
Customer Service Associate
Walgreens
09.2022 - 02.2023
- Resolved customer complaints with empathy and effective communication
- Handled cash transactions accurately at the point of sale
- Stocked shelves and organized merchandise for easy access
- Collaborated with team members to maintain a clean store environment
- Worked and helped in the photo department, handling passports, printers, kiosks, and various photo projects
Education
Medical Assistant
Pima Medical Institute
Mesa, AZSkills
- Team collaboration
- Customer service
- Adaptability
- Critical thinking
- Effective communication
- Interpersonal communication
- Multitasking abilities
- Professional etiquette
- Basic computer skills (Microsoft Office, Google Workspace, email)
- Dependable
Timeline
Front End Cashier
Lowes
05.2025 - Current
Front of House
Panda Express Restaurant
01.2024 - 04.2025
Customer Service Associate
Walgreens
09.2022 - 02.2023
Medical Assistant
Pima Medical Institute