Jocelyn Rodriguez
Des Moines,IA
Summary
Professional with a background in dental readiness, child care, and customer-facing service roles. Skilled in dental support, customer service, and currently serving in the U.S. Army. Focused on supporting safe operations, utilizing excellent communication and leadership abilities, and dedicated to delivering high-quality service.
Overview
1
1
Language
5
5
years of professional experience
Work History
Dental Specialist
Iowa Army National Guard
Iowa City, Iowa
12.2024 - Current
- Supported dental readiness for Iowa Army National Guard personnel.
- Operated dental X-ray equipment for diagnostic imaging.
- Prepared treatment rooms and organized dental instruments.
- Educated soldiers on oral hygiene practices and preventive care to promote overall dental health.
Gate Agent
American Airlines
Des Moines, Iowa
02.2024 - Current
- Resolved customer questions while supporting safe airport operations.
- Provided assistance with ticketing, baggage handling, and boarding procedures.
- Communicated with ramp, flight crew, and station agents on departures.
Daycare Teacher
Leaps And Bounds Learning Center
Des Moines, Iowa
06.2022 - 02.2024
- Planned age-appropriate lessons using learning center curriculum and daily routines.
- Supported social development through guided games, songs, and group activities.
- Guided children in developing essential life skills, such as independence and problem-solving.
Sales Associate
Marshalls
Des Moines, Iowa
06.2021 - 06.2022
- Trained new team members in cash register operation, stock procedures, and customer services.
- Conducted inventories on a regular basis to track stock levels.
- Collaborated with team members to keep store organized.
Education
High School Diploma -
Lincoln High School
Des Moines, IA01-2022
Skills
- Infection control
- Effective communication
- Time management
- Safety compliance
- Customer communication
- Team collaboration
Languages
Spanish
Native/ Bilingual
Timeline
Dental Specialist
Iowa Army National Guard
12.2024 - Current
Gate Agent
American Airlines
02.2024 - Current
Daycare Teacher
Leaps And Bounds Learning Center
06.2022 - 02.2024
Sales Associate
Marshalls
06.2021 - 06.2022
High School Diploma -
Lincoln High School