Karla Landaverde
Douglasville,GA
Summary
Versatile and bilingual professional with a proven track record in customer service and infection control, honed in diverse roles from the U.S Army Reserve to retail sectors like CVS Pharmacy. Excelled in enhancing patient and customer satisfaction through effective communication and teamwork, demonstrating a strong work ethic and adaptability.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dental Specialist
U.S Army Reserve
11.2024 - Current
- Educated patients on proper oral hygiene techniques, resulting in fewer cavities and gum disease cases.
- Assisted doctor with x-rays, sterilization and patient preparation.
- Implemented infection control measures maintaining a safe work environment for both staff and patients.
- Recorded treatment information in patient charts.
- Filled cavities using composite and amalgam materials.
- Took impressions for retainers and appliances.
- Have prepared and set up dental room with proper barriers on surfaces to prevent any contamination
Team Member
Whataburger
12.2023 - 05.2024
- preformed all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Sales Associate
Burks Outlet
06.2023 - 11.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Store Associate
CVS Pharmacy
10.2022 - 04.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Kept store organized and up to tidy standards, neatly stocked.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Education
High School Diploma -
West Orange Stark High School
Orange, TX05-2024
Certificate - Phlebotomy
Lamar State College Orange
Orange, TX05-2024
Certificate - Nursing (CNA)
Lamar State College Orange
Orange, TX12-2023
Skills
- bilingual (Spanish and English)
- customer service
- Infection control protocols
- Preventive care
- Reliable
- fast learner
- Teamwork and collaboration
- communication skills
- work ethic
- responsibility
- digit skills
Certification
Certificate of completion:
-Basic Life Support ( by: MTN-AR-AMEDD CS Dental Assistant Program)
-Phlebotomy
-CNA
Languages
Spanish
Professional Working
Timeline
Dental Specialist
U.S Army Reserve
11.2024 - Current
Team Member
Whataburger
12.2023 - 05.2024
Sales Associate
Burks Outlet
06.2023 - 11.2023
Store Associate
CVS Pharmacy
10.2022 - 04.2023
Certificate of completion:
-Basic Life Support ( by: MTN-AR-AMEDD CS Dental Assistant Program)
-Phlebotomy
-CNA
High School Diploma -
West Orange Stark High School
Certificate - Phlebotomy
Lamar State College Orange
Certificate - Nursing (CNA)
Lamar State College Orange
Similar Profiles
Morgan FillmoreMorgan Fillmore
Horizontal Construction Engineer at U.S. Army Reserve CommandHorizontal Construction Engineer at U.S. Army Reserve Command
Tanner LoftisTanner Loftis
Army Reserves at U.S. Army ReserveArmy Reserves at U.S. Army Reserve
Johnny BrownJohnny Brown
Logistics Officer at U.S. Army Reserve CommandLogistics Officer at U.S. Army Reserve Command