Jocelyn Rose
Globe,USA
Summary
Driven and detail-oriented professional with over 8 years of warehouse management experience, including 3 years of forklift operation. Excelling in Construction and Mining industries by enhancing inventory accuracy and streamlining logistics, demonstrating strong communication and critical thinking skills. Proven track record of improving operational efficiency and safety while fostering team collaboration in industrial environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Warehouse Worker I
Empire Cat
Globe, USA
12.2023 - Current
- Adhere to all Empire Cat Safety Policies and Procedures
- Unload and process Daily Delivery Trucks, operating Forklifts, Pallet Jacks and Trucks
- Receive Customer Backorders and Stock Orders transfers
- Verified accuracy of incoming shipments against purchase orders
- Inspected incoming shipments for damage or discrepancies
- Maintain accurate Inventory Records by performing daily Inventory audits/cycle counts, investigating any Inventory discrepancies
- Investigated and filed claims regarding shipping errors or damages
- Organized warehouse space for efficient storage of products
- Preserved safe work environment by maintaining clean workstations and pallet area
- Assess and Build Hydraulic Hoses
Logistics & Material Allocation Specialist
Telluride Natural Stone and Reclaimed Wood
Phoenix, USA
07.2020 - 12.2023
- Develop and Manage Statewide Luxury Construction Materials Delivery Schedule to efficiently accommodate both customer and company needs
- Prepared accurate shipping Bills of Lading to direct and route materials to Vendors and Customer Deliveries.
- Daily effective communication between Sales, Accounting, Drivers, Yard and Factory team members to ensure accurate processing of Orders, Customer Invoices, Receiving and Return Documents
- Navigate between Cross Platform Systems for Scheduling, Country wide Purchase Order Pick-Ups, Inventory Management, Receiving and Material Allocation
- Maintain detailed and factual Order Notes, Delivery, Freight and Inventory Logs for company records and efficient data recovery
- Negotiate Nation-Wide 3rd Party Freight Logistics for Stone, Reclaimed Wood, Brick, and Customer Deliveries
Mail Order Manager
Summit Hut
Tucson, USA
07.2016 - 03.2020
- Managed 5 person Mail Order Department, coordinating Amazon Seller Account and E-Commerce Website systems
- Developed training curriculum for new clerks and managers
- Provided Phone and Email Customer Service for Summit Hut and Lowa Boots websites
- Processed in-store/online orders and returns to Company and Amazon standards
- Communicated with Vendors to manage special orders, track shipments, and Warranties based on customer needs
- Prepared packages for shipping and determined most economical shipping methods
- Monitored stock levels of Warehouse Supplies, placed Orders as necessary
Receiver & Book Seller
Barnes & Noble Book Sellers
Tucson, USA
10.2013 - 07.2016
- Received and Managed Inventory of Books, Games, Toys, and seasonal items
- Organized deliveries by sorting and stocking receivables
- Inspected outgoing shipments for completeness prior to packing or shipping out orders.
- Placed products and stocked per established standards
- Maintained clean work areas and kept organized
- Checked orders against invoices to ensure accuracy before releasing books and merchandise from the warehouse
- Identified order discrepancies and damaged items and notified supervisor
Education
General Ed - Science and Communication Courses
Pima Community College
Tucson, AZ01.2014
High School Diploma -
Globe High School
Globe, AZ01.2012
Skills
- Workplace Safety Training
- MSHA Certified
- Creative Problem Solving
- Strong verbal and written communication
- Detailed Oriented
- Tidy and Organized
- Critical thinker
- Adept learner
- Punctual and dependable
- Independent, disciplined Worker
- 8 Years Warehouse Management
- 3 Years Forklift Experience
- Data Entry
- Microsoft, Outlook, Excel Experience
Certification
- Forklift Certified
- MSHA Certified
Timeline
Warehouse Worker I
Empire Cat
12.2023 - Current
Logistics & Material Allocation Specialist
Telluride Natural Stone and Reclaimed Wood
07.2020 - 12.2023
Mail Order Manager
Summit Hut
07.2016 - 03.2020
Receiver & Book Seller
Barnes & Noble Book Sellers
10.2013 - 07.2016
General Ed - Science and Communication Courses
Pima Community College
High School Diploma -
Globe High School
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