Possessing strong problem-solving abilities, a thirst for knowledge, and exceptional communication skills. Prepared to make a valuable contribution to team success and drive positive outcomes. Eager to take on new challenges and propel organizational goals forward with unwavering dedication and enthusiasm.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon.com
06.2019 - 01.2025
Responsible for carrying out an array of duties such as receiving, and processing incoming stock and materials, picking and filling orders from stock, overseeing the packing and shipping of orders, managing, retrieving, and organizing stock
Opening/Closing infinity bags (Water-spider)
Performing warehouse duties using pallet jacks, scanners
Loading/unloading cargo
Inspecting the merchandise for damage, flaws, irregularities, and hazardous materials
Adhering to state health and safety practices
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Surveillance Officer (part-time)
Aegis Protective Services
09.2017 - 10.2019
Close Observation/reports preventing damage and theft
Investigating suspicious visitors and/or employees activity as well as monitoring surveillance equipment, performing building inspections, guarding entry points, and verifying visitors.
Unarmed Security Officer
Performed daily Patrols/Reports
Monitored surveillance footage to identify and report suspicious activity.
Conducted regular inspections of premises to ensure security protocols were followed.
Collaborated with law enforcement during investigations to provide critical information.
Provided excellent customer service to patrons while maintaining vigilance for any unusual behavior that could pose a threat to safety.
Security Officer
Securitas USA
02.2017 - 06.2017
Monitored premises to ensure safety and security for employees and visitors.
Conducted regular patrols to identify potential hazards and prevent unauthorized access.
Maintained accurate logs of daily activities, incidents, and observations for record-keeping purposes.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Checked and verified photo identification prior to granting facility access.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Home Health Aide (HHA)
KENDALL HOME CARE/FAMILY NURSING SERVICES
04.2008 - 06.2017
Provided compassionate personal care to clients, ensuring comfort and dignity in daily activities.
Assisted with medication management, adhering to prescribed schedules and safety protocols.
Developed strong relationships with clients and families, promoting trust and open communication regarding care needs.
Improved patient well-being by providing compassionate and attentive personal care.
Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Developed individual care plans for clients based on specific needs.
Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Supervisor/Assembler
M&J Industries
02.2004 - 03.2008
Responsible for Staff
Training/Coordinating Work Activities/Responsible for obtaining resources for production success.
Assembling of Kenworth, and Volvo truck parts
Private Investigator
Pike County Sheriff's Department
06.2006 - 07.2006
Worked under the license/supervision of the sheriffs department
Collaborated with law enforcement agencies to ensure effective case management and information sharing.
Utilized advanced surveillance techniques and technology to monitor subjects discreetly.
Press Operator/Assembly
Lydall/Alkegen
04.2000 - 06.2002
Checked printed material for proper color and other aesthetics
Operated and maintained press machinery to ensure consistent product quality.
Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
Multi-tasked to keep all assigned projects running effectively and efficiently.
Upheld high standards of cleanliness throughout the workspace, adhering to established guidelines for equipment care and maintenance procedures.
Follow all safety protocols
Ensured proper maintenance, safety, and functioning of all equipment
Education
O.P.O.T.A - PRIVATE SECURITY
Ohio Peace Officer Training Academy
Cleveland, OH
10.2022
Certificate in Criminal Justice - PRIVATE INVESTIGATION
Brentley Institute
Cleveland, OH
Skills
Service excellence
Workplace safety training
Strong interpersonal skills with diverse backgrounds
Experienced with technology solutions
Crisis resolution strategies
Skill enhancement programs
Proficient in Microsoft Office
Quality control processes
Theft prevention strategies
Information security
Basic first aid
Training & Development
CPR certification
Experienced in power tool usage
Efficient loading and unloading
Mechanical knowledge
Observation techniques
Individual / Group Counseling
Effective communication
Familiarity with Windows software applications
Leadership
Emergency management
Experienced in document creation using Microsoft Word
Assembly
Crisis Intervention
Self-motivated and disciplined
Attention to detail
Hazardous materials handling
Complex Problem-solving
Critical thinking
Decision-making
Pallet jack operation
Strong organizational skills
Verbal and written communication
Health and safety regulations
Reliable and timely
Certification
opota
Additional Information
TACTICAL SECURITY
Timeline
Warehouse Worker
Amazon.com
06.2019 - 01.2025
Surveillance Officer (part-time)
Aegis Protective Services
09.2017 - 10.2019
Security Officer
Securitas USA
02.2017 - 06.2017
Home Health Aide (HHA)
KENDALL HOME CARE/FAMILY NURSING SERVICES
04.2008 - 06.2017
Private Investigator
Pike County Sheriff's Department
06.2006 - 07.2006
Supervisor/Assembler
M&J Industries
02.2004 - 03.2008
Press Operator/Assembly
Lydall/Alkegen
04.2000 - 06.2002
Certificate in Criminal Justice - PRIVATE INVESTIGATION
Principal Product Manager - Amazon Customer Excellence System (ACES) at AMAZON.COMPrincipal Product Manager - Amazon Customer Excellence System (ACES) at AMAZON.COM