StaiShon Certain
Kansas City,KS
Summary
I Am willing to learn different things and work in different environments. I'm outgoing, flexible, hardworking, respectful, self motivated and a people person. I'm also very reliable when it comes to anyone's needs. I make sure all my work is acceptable with no slack.
Overview
9
9
years of professional experience
Work History
Warehouse Worker
NFI
Riverside, MO
06.2024 - 09.2024
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Confirmed items picked for orders by keying codes into system.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Consistently handled weights exceeding 50 lbs.
- Ensured readiness of bread crates for dispatch.
Digital Press Operator
Varsity Brands
Edwardsville, KS
02.2024 - 05.2024
- Stored printed material in designated areas after completion of each job run.
- Performed regular maintenance activities to ensure optimal performance of the press.
- Examined printed copy for correct ink density, position on paper and registration.
- Inspected random paper samples during print runs to confirm accurate ink and paper type.
- Participated in periodic inventory checks to ensure sufficient supply levels are maintained at all times.
- Notified supervisors immediately when quality control issues arose during production runs.
- Monitored ink levels, replenished when necessary, and changed colors as required.
Certified Nursing Assistant
Claridge Court
06.2023 - 09.2023
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Answered call lights promptly and responded to patient needs accordingly.
- Collected specimens for testing purposes upon request from physicians or nurses.
Customer Service Representative
Whirlpool Call Center
11.2022 - 05.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Security Guard
Commerce Bank
Kansas City, MO
05.2022 - 11.2022
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Investigated suspicious activity and reported findings to management.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Observed surveillance cameras for any suspicious activity or intruders.
- Provided customer service assistance to staff and visitors in a professional manner.
Customer Service Representative
UPS
Overland Park, KS
09.2021 - 02.2022
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assist employees with information about COVID pay.
- Answer incoming calls and sent out emails to employees about their COVID pay.
- Made outbound calls to obtain account information.
CNA - Certified Nursing Assistant
Glenwood Assisted Living
Overland Park, KS
08.2019 - 07.2021
- Assist residents with everyday living
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
CNA - Certified Nursing Assistant
Riverbend Post Acute
Kansas City, KS
09.2017 - 05.2019
- Assist residents with everyday living, including bathing, oral care, vital signs, peri care, dressing, answering call lights,empty urinary catheters & ostomies, toileting, apply & remove compression hose, rounds every 2 hours or hourly & charting
CNA - Certified Nursing Assistant
Parkway Health & Rehab
Edwardsville, KS
01.2018 - 07.2018
- Assist residents with everyday living, including bathing, oral care, vital signs, peri care, dressing, answering call lights,empty urinary catheters & ostomies, toileting, apply & remove compression hose, rounds every 2 hours or hourly & charting
Picker/Packer
Medart
Edwardsville, KS
05.2017 - 09.2017
- Pick & packed lawn mower parts.
Warehouse Associate
JCPenney
Lenexa, KS
06.2016 - 11.2016
- Checks, inspects, and logs data into the appropriate systems to reflect the quantity and condition of merchandise received or distribution
- Takes necessary steps to prepare merchandise for inventory and distribution
- Inspects merchandise visually to determine disposition, as assigned
- Enters/logs appropriate data into on-line systems, as required
- Performs other related tasks as assigned
Warehouse Worker
Amazon Fulfillment
Lenexa, KS
10.2015 - 04.2016
- Some days I scan packages & place them to a certain pallot, I also close pallors using a portable printer& hand scanner
- Lastly, I sort jiffies to a conveyer belt to be placed in the right sort boxes
Education
Graduate Certificate - Nail Technology
Kansas City Kansas Community College
Kansas City, KS12-2024
High School Diploma -
Wyandotte High School
Kansas City, KS05.2012
Some College (No Degree) - Mortuary Science
KCKCC
Kansas City, KSSome College (No Degree) - Construction Management
JCCC
Overland Park, KSSkills
- Problem-Solving Skills
- Microsoft Office (10 years)
- Strategic Decision-Making
- Telephone and Email Conduct
- Organizational Skills
- Service Excellence
- Prioritization and Scheduling
- Client Communication Skills
- Engaged Listening
- Accurate Typing Skills
Authorized To Work In The U S
Willing To Relocate: Anywhere
Timeline
Warehouse Worker
NFI
06.2024 - 09.2024
Digital Press Operator
Varsity Brands
02.2024 - 05.2024
Certified Nursing Assistant
Claridge Court
06.2023 - 09.2023
Customer Service Representative
Whirlpool Call Center
11.2022 - 05.2023
Security Guard
Commerce Bank
05.2022 - 11.2022
Customer Service Representative
UPS
09.2021 - 02.2022
CNA - Certified Nursing Assistant
Glenwood Assisted Living
08.2019 - 07.2021
CNA - Certified Nursing Assistant
Parkway Health & Rehab
01.2018 - 07.2018
CNA - Certified Nursing Assistant
Riverbend Post Acute
09.2017 - 05.2019
Picker/Packer
Medart
05.2017 - 09.2017
Warehouse Associate
JCPenney
06.2016 - 11.2016
Warehouse Worker
Amazon Fulfillment
10.2015 - 04.2016
Graduate Certificate - Nail Technology
Kansas City Kansas Community College
High School Diploma -
Wyandotte High School
Some College (No Degree) - Mortuary Science
KCKCC
Some College (No Degree) - Construction Management
JCCC
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