Jocelyn Salles
Montville
Summary
I am an organized and dependable candidate, that's successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am not afraid to take on any new challenge and will do whatever it takes to complete my task.
Overview
6
6
years of professional experience
Work History
Crew Member
Crumbl Cookies
08.2024 - 11.2024
- Took orders, prepared cookies, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Collaborated with team members to complete orders.
- Trained new team members on procedures, customer service, and sales techniques.
Volunteer
Calvary Temple International
03.2024 - 03.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Volunteered at church-sponsored outreach events, providing polite, friendly representation.
Work Study Student
Family Business
02.2022 - 08.2023
- Interacted respectfully with others to offer ideas, identify issues and provide assistance
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail
- Interacted with customers by phone, email or in-person to provide information
- Greeted incoming office visitors, answered questions and directed individuals to office locations
- Complied with departmental protocols and procedures
- Fielded phone calls, took messages and directed callers to appropriate personnel
Babysitter
Family, And Family Friends
07.2018 - 08.2023
- Self-motivated, with a strong sense of personal responsibility
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
- Worked well in a team setting, providing support and guidance
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked effectively in fast-paced environments
Tutor
Highschool
10.2022 - 06.2023
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure
- Supported students with helpful study habits and exam strategies
- Provided homework assistance using specific curriculum and materials
- Tutored struggling, average and advanced students in course materials
Education
Montclair State University - Journalism And Digital Media
Montclair State University
Montclair, NJ05.2027
Skills
- Hospitality and Accommodation
- Teamwork and Collaboration
- Problem-Solving Skills
- Time Management
- Analytical and Critical Thinking
- Communication
- Multitasking and organization
- Problem-solving
- Leadership qualities
- Customer engagement
- Crew leadership
- Patience and empathy
- Strong work ethic
Timeline
Crew Member
Crumbl Cookies
08.2024 - 11.2024
Volunteer
Calvary Temple International
03.2024 - 03.2024
Tutor
Highschool
10.2022 - 06.2023
Work Study Student
Family Business
02.2022 - 08.2023
Babysitter
Family, And Family Friends
07.2018 - 08.2023
Montclair State University - Journalism And Digital Media
Montclair State University
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