Summary
Overview
Work History
Education
Skills
Timeline
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Jocelyn Scilipoti

Crownsville,MD

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level P-T or F-T position. Ready to help team achieve company goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Old Navy
07.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Server

Ledos Pizza
06.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Sales Associate

Crownsville Garden Center
03.2019 - 06.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Informed customers of promotions to increase sales productivity and volume.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Hostess

Cafe Mezzanotte
10.2022 - 01.2023
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Advised customers about special offerings and menu items to help drive sales.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Answered phone calls to take orders, give information and document reservations.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Seated patrons based on guest preferences and seating availability.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Used cash registers and credit card machines to cash out customers.


Camp Counselor, Camp Mayo ( Special Needs )

Anne Arundel County Recreation And Parks
06.2022 - 08.2022
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Transported and escorted program participants to and from activities and on field trips.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Monitored participation in recreational activities to provide assistance to participants.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Led groups of children safely through variety of camp activities.
  • Assisted in preparing meals and snacks to provide nutritional needs to campers.
  • Worked with children of varying age, interest, skill, and developmental levels.

Education

High School Diploma -

Homeschool
Crownsville, MD
05.2023

Skills

  • Social Perceptiveness
  • Excellent People Skills
  • Verbal Communication
  • Customer Service
  • Sales Training
  • Cash Handling Accuracy
  • Cash Register Operation
  • Money Handling
  • Adapt to Diverse Groups
  • Stocking and Replenishing

Timeline

Retail Sales Associate

Old Navy
07.2023 - Current

Server

Ledos Pizza
06.2023 - Current

Hostess

Cafe Mezzanotte
10.2022 - 01.2023

Camp Counselor, Camp Mayo ( Special Needs )

Anne Arundel County Recreation And Parks
06.2022 - 08.2022

Sales Associate

Crownsville Garden Center
03.2019 - 06.2023

High School Diploma -

Homeschool

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Jocelyn Scilipoti