Health science graduate with hands-on experience in clinical support, patient care coordination and laboratory procedures. Dedicated to providing patient centered care while supporting efficient clinical operations.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Emergency Room Technician
Ochsner Hospital
Luling, LA
04.2023 - Current
Delivered direct patient care, including vitals, ECGs, wound care, phlebotomy, and procedure assistance.
Supported clinical staff while ensuring smooth department operations during peak and emergent situations.
Trained and onboard new hires, reinforcing ER protocols and best practices.
Floated to other units and provide 1:1 observation for behavioral health patients as needed.
Maintained clean stocked unit standards and executed basic equipment troubleshooting to support ongoing workflow.
Contributed to quality initiatives and process improvements as active member of Unit Practice Council (UPC).
Medical Assistant/Wellness Coordinator
Rose Dermatology
Metairie, LA
08.2025 - Current
Assisted physicians and physician assistants with hormone pellet procedures and vitamin injection preparation and administration.
Processed laboratory specimens with centrifuge and prepared requisitions for Labcorp, ensuring timely and accurate testing.
Assisted with insurance processing, payments, and coordination of daily clinical and administrative operations.
Facilitated insurance processing, payment collection, and coordination of clinical and administrative operations to maintain workflow.
Contributed to patient education materials and wellness-related promotional content.
Managed inventory by restocking supplies and tracking clinical materials to ensure availability for patient care.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Lead Server
Pour House/Blackened Brew
Hammond, LA
08.2022 - 01.2025
Transitioned to Blackened Brew following the closure of Pour House Pizza, continuing employment under the same owner.
Led front-of-house service, coordinating sections to maintain smooth guest flow and timely order delivery.
Resolved guest concerns promptly, preserving satisfaction and supporting repeat business.
Trained new servers on menu knowledge, POS procedures, and service standards.
Communicated with kitchen and bar staff to improve ticket accuracy and pace.
Monitored dining room readiness, ensuring tables, supplies, and service stations stayed organized.
Managed high volume dining periods with effective time management and strong multitasking abilities.
Shift Manager
Best Life Nutrition
Boutte, LA
07.2020 - 08.2023
managing staff by assigning responsibilities
Supervised team performance and ensured execution of duties with efficient workflow.
escalating any issues occurring on shift to management team.
Maintained accounting registers through opening and closing activities covering daily intake.
Reporting any issues that occur on shift to management team
aided online marketing efforts to promote business products
Developed online marketing strategies to increase business visibility
attended local parish events to promote business and support community