Jocelyn Soto
Villa Park,IL
Summary
Dedicated professional with strong customer service skills. Known for problem-solving and organizational abilities, consistently delivering exceptional experiences in fast-paced environments.
Overview
5
5
years of professional experience
2025
2025
years of post-secondary education
Work History
Carry out
Wildfire
Oak Brook, IL
02.2022 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Host
Wildfire
Oak Brook, Illinois
01.2022 - Current
- Greeted and seated guests in a welcoming manner.
- Managed reservation system and organized seating charts.
- Assisted servers by communicating guest needs effectively.
- Maintained cleanliness and organization of the host area.
Cashier
Sbarro Pizza
Lombard, Illinois
10.2020 - 01.2022
- Processed customer orders efficiently at busy food service establishment.
- Handled cash transactions accurately using point-of-sale systems.
- Provided exceptional customer service and addressed inquiries promptly.
- Collaborated with team members to ensure smooth workflow during peak hours.
Education
College of DuPage
Glen Ellyn, IL 08.2022 - 11.2025
Willowbrook High School
Villa Park, ILSkills
- Customer service
- Team collaboration
- Time management
- Problem solving
- Organizational skills
- Friendly, positive attitude
- Teamwork and collaboration
Languages
Spanish
Native/ Bilingual
Timeline
College of DuPage
08.2022 - 11.2025
Carry out
Wildfire
02.2022 - Current
Host
Wildfire
01.2022 - Current
Cashier
Sbarro Pizza
10.2020 - 01.2022
Willowbrook High School