Jocelyn Splan
Summary
Devoted animal care team member with 15 years of experience providing compassionate care to animals. Skilled in handling and feeding animals, providing enrichment activities and supporting highest standards of animal care. Highly organized and hardworking with good communication and multitasking abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cat Care & Intake Coordinator
Fresno Humane Animal Services
06.2022 - 04.2023
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as enrichment.
- Monitored animals for signs of disease, illness, or injury and created medical treatment plans accordingly.
- Prepared and administered medications and treatments.
- Completed intake profiles and treatments of all incoming cats.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
Office Manager/Veterinary Assistant
Shaw Veterinary Hospital
10.2015 - 02.2022
- Administered medications to animals in treatment and documented changes in condition.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Provided customer support to clients, answering questions and addressing concerns.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw hospital inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Controlled finances to lower costs and keep business operating within budget.
Shelter Manager
Valley Animal Center
07.2012 - 02.2016
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Educated visitors and staff on proper animal care and handling.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Created animal care and safety protocols, trained staff on protocols.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Managed payroll processing and benefits to compensate employees for service rendered.
Education
Bachelor of Arts - Interior Design
California State University - Fresno
Fresno, CA06.2008
Skills
- Vaccination Administration
- Animal Husbandry
- Zoonosis Prevention and Sanitation
- Animal Behavior Observation
- Animal Restraining
- Animal Health
- Subcutaneous Injections
- Disease Control
- Enrichment
- Reliable and Responsible
Certification
- Disinfection and Disease Control, Animal Welfare Advancement - January 2023
- Zoonoses, Animal Welfare Advancement - January 2023
- Managing Panleukopenia in a Shelter, Animal Welfare Advancement, January 2023
- Zoonotic Diseases, Animal Welfare Advancement - August 2023
- Caring for Exotic Pets in the Shelter, Animal Welfare Advancement - August 2023
Timeline
Cat Care & Intake Coordinator
Fresno Humane Animal Services
06.2022 - 04.2023
Office Manager/Veterinary Assistant
Shaw Veterinary Hospital
10.2015 - 02.2022
Shelter Manager
Valley Animal Center
07.2012 - 02.2016
Bachelor of Arts - Interior Design
California State University - Fresno
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