JOCELYN STECKELBERG
Roseville,CA
Summary
Experienced with patient care, clinical procedures, and delivering support in medical settings. Utilized phlebotomy and EKG skills to enhance patient experience and efficiency. Strong understanding of medical terminology and healthcare protocols, ensuring high standards of care and compliance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cord Blood Technician
CGT Global
Folsom, CA
07.2024 - Current
- Build and maintain relationships with patients, nurses, and staff at Sutter Health and Mercy General Hospital
- Represent the company in a professional manner in person, communication via phone, and email
- Collect blood specimens
- Maintain and anticipate inventory by checking stock to determine placing requests on supplies
- Understands hospital operating room protocols
- Document relevant information following HIPAA regulations
- Maintains safe, secure, and healthy work environment by following standards and procedures
- Participate in weekend and holidays rotations when necessary
- Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed
Laboratory Technician
Frontier Dental Laboratory
El Dorado Hills, CA
05.2022 - 06.2024
- Reviewed and analyzed orders from dentists' office to ensure product was produced as ordered
- Evaluated cases to ensure the quality of product met the requirements and completed within the requested time frame
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Participated as part of the quality control by performing job duties that involved power tools, using CAD/CAM program to create images
- Calibrated and maintained instruments to keep equipment fully operational.
- Attended training for the CAD/CAM program to research if there were other options available by the program to allow processes to be completed more efficiently and effectively
Shift Supervisor
Bella Bru Cafe
El Dorado Hills, CA
03.2020 - 05.2022
- Supervised and trained employees in their job responsibilities which included operating procedures in ensuring customer satisfaction, taking orders, and handling money
- Managed cash drawers by opening and closing cash registers
- Monitored and de-cased inventory to restock shelves for the company
- Handled customer claims, returns and money
- Processed orders in a faced paced environment with efficiency
- Handled customer complaints and if there were any issues of running out of product
Barista
Starbucks
Folsom, CA
07.2018 - 11.2019
- Handled customer claims, returns and money
- Monitored inventory to keep stock to ensure there was product availability
- Processed orders in a faced paced environment with efficiency
Education
Clinical Medical Assistant
CALRegional
Roseville, CA04.2025
Phlebotomy Technician
CALRegional
Roseville, CA07.2024
Art & Humanities
Folsom Lake College
Folsom, CASkills
- MS Office (Word, Excel, PowerPoint, Outlook)
- Patient care
- Quality control
- Written/Verbal communication
- Documentation and reporting
- OSHA and HIPAA compliance
- Venipuncture
- Taking Vitals
- Performing EKGs
- Knowledge of Anatomy
- Administering injections
Certification
- BLS-255417272567
- CPT-02424380
- CMAC
Added Value
• Excellent oral and written communication skills.
• Superior attention to detail and organizational skills to produce accurate results to meet deadlines.
• Quick learner on using new software programs and able to work on various tasks in fast-paced environments.
• Self-starter with the ability to work independently and in a team environment.
• MS Office (Word, Excel, PowerPoint, Outlook)
• Various other applications and hardware including copiers/scanners, printers, or computers.
• CAD/CAM program
Timeline
Cord Blood Technician
CGT Global
07.2024 - Current
Laboratory Technician
Frontier Dental Laboratory
05.2022 - 06.2024
Shift Supervisor
Bella Bru Cafe
03.2020 - 05.2022
Barista
Starbucks
07.2018 - 11.2019
Clinical Medical Assistant
CALRegional
Phlebotomy Technician
CALRegional
Art & Humanities
Folsom Lake College