Jocelyn Thomas
Starbucks
Cheyenne,WY
1
Certification
1
year of professional experience
Compassionate Psychology student specializing in child development and mental health. Provides emotional support, de-escalates conflict, and mentors in dynamic settings. Excels in communication and relationship-building, ready to apply psychological expertise as a Registered Behavior Technician to support young children and families.
Work History
Paraprofessional
4 Months- Reinforced lesson plans and adapted activities for individual learning needs to support classroom instruction.
- Prepared instructional materials and organized classroom resources for daily learning activities.
- Assisted lead staff with behavior guidance using positive redirection and consistent expectations.
- Documented attendance, observations, and daily notes accurately for classroom and family communication.
- Exceptional interpersonal skills
- Conflict resolution abilities
- Adept at handling challenging situations
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
Shift Supervisor
1 Year 3 Months- Reviewed and adjusted inventory levels to maintain stock availability. and restocked supplies, ensuring seamless operations.
- Resolved customer complaints, maintaining high satisfaction standards.
- Led barista team in delivering high-quality beverage service., improving beverage preparation speed and quality.
- Communicated job duties, expectations, and policies to enhance team understanding and compliance.
- Demonstrated professional behavior to inspire and mentor staff.
Education
High School Diploma
Associate of Arts - Liberal Arts And Sciences
Bachelor of Arts - Psychology
Skills
Behavior management
Special needs support
Issue resolution
Small group and individual assistance
Collaborative teamwork
Instructional support
Effective communication
Classroom support
Problem resolution
Inclusive education
Multicultural awareness
Certification
CPR Certification Issued 8/26
First Aid Certification Issued 8/26
Timeline
Paraprofessional
Wyoming Child And Family Development
06.2026 - CurrentRead More
Shift Supervisor
Starbucks
07.2025 - CurrentRead More
Aims Community College
Associate of Arts from Liberal Arts And Sciences
Read More
Early College Academy
High School Diploma
Read More
University of Colorado Colorado Springs
Bachelor of Arts from Psychology
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Education and Training
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References
References available upon request.