Jocelyn Thompson
Germantown,OH
Summary
People-driven professional with a strong background in customer service, skilled in communication and teamwork. Highly driven, detail oriented, and proven ability to maintain high standards of work in fast paced environments.
Overview
4
4
years of professional experience
Work History
Restaurant Team Member
Fiesta Holdings (Taco Bell)
Germantown, OH
03.2024 - Current
- Provided exceptional customer service by efficiently taking orders and addressing inquiries.
- Operated kitchen equipment, ensuring compliance with food safety standards and procedures.
- Collaborated with team members to maintain cleanliness and organization in dining area.
- Assisted in training new staff on operational procedures and customer service best practices.
- Handled cash transactions accurately, ensuring proper cash management at registers.
- Monitored inventory levels, notifying management of shortages or discrepancies as needed.
- Adapted to fast-paced environment, demonstrating flexibility during peak service hours.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Cashier
Dollar General
Middletown, OH
04.2022 - 12.2023
- Processed customer transactions efficiently and accurately.
- Assisted in maintaining clean and organized checkout areas.
- Managed cash register operations and balanced cash drawers at shift end.
- Provided excellent customer service to enhance shopping experience.
Education
Associate of Arts - Psychology
Sinclair Community College
Dayton, OH05-2023
Skills
- Strong teamwork
- Conflict resolution
- Money management
- Prioritizing tasks in high-stress situations
- Research Skills and media literacy
- Computer literacy and word processing
- Commitment to professionalism and service
Timeline
Restaurant Team Member
Fiesta Holdings (Taco Bell)
03.2024 - Current
Cashier
Dollar General
04.2022 - 12.2023
Associate of Arts - Psychology
Sinclair Community College