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Here's what's possible for H&M SALES ADVISORS:
  
We don't call them "salespeople" or "sales associates" because that's not what we do. Our Sales Advisors are here to ensure that our customers enjoy a fantastic shopping experience, whether it's offering them garment options or answering simple questions such as locating the fitting rooms. Because, in the end, we believe that our clothes will sell themselves. Our customers just need someone to engage them and offer advice, from time to time, to figure out what's possible for their personal style.
  
Title: Sales Advisor
  
Function: Sales
  
Department: Store
  
Reports to: Department Manager, dotted line to Department Supervisor
  
Direct Reports: None
  
Overall Job Function: Optimizes the stores selling by providing the customers with a pleasant shopping experience, including customers with garment options and direct service.
  
Job Responsibility including but not limited to:
  
Customer Service

* Provide excellent direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room and at the cash point 
* Answer phones courteously and promptly 
  
Job Knowledge

* Actively work with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per H&M guidelines, to maximize selling opportunities 
* Ring on the register, report and handle all required transactions, issue receipts and pack merchandise 
* Unload delivery truck, receive, open and unpack merchandise and label merchandise with security tags 
  
Efficiency

* Execute reductions, price changes, transfers and cash register routines 
* Utilize established H&M policies and procedures to assist in loss prevention and safety for the store and partner with store management as needed 
  
Team Player

* Work effectively with team members to ensure the selling floor, cash point, fitting rooms and stockroom are clean and well maintained per H&M's store standards 
* Adhere to H&M values and internal standards policies and procedures contained in the H&M Employee Handbook 
  
Financial Accountability: None
  
Minimum Candidate Qualifications:

* High School graduate or equivalent preferred 
* 6 months of experience in customer service, retail industry preferred 
* Ability to lift in excess of 20 pounds 
* Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance 
* Ability to climb a ladder and use a step stool 
  
Competencies:

* Excellent customer service skills 
* Ability to recognize and execute selling opportunities 
* Ability and willingness to run a cash register 
* Good communication and organizational skills 
* Ability to multitask in a fast-paced environment 
* Ability to take initiative to complete tasks and solve problems 
* Ability to meet deadlines 
* Ability to manage time and prioritize 
* Must be able to work a flexible work schedule including nights and weekends 
  
Job Status: Nonexempt, Hourly (Part-Time or Full-Time)
  
EEOC Classification: SLS

Seasonal Retail Sales Associate

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To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

I am a dedicated, hardworking, and self-motivated individual with a passion for engaging with people. My friendly, outgoing, and dependable nature allows me to build positive relationships while fulfilling my responsibilities with professionalism.
I am eager to grow in my career, enhance my skills, and take on new challenges. My goal is to secure a long-term position in a supportive and collaborative work environment where I can contribute meaningfully and achieve professional growth.
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Thrived in fast-paced retail environment, developing strong customer service and transaction processing skills. Skilled in handling diverse customer interactions and resolving issues efficiently. Looking to transition into new field, utilizing these transferrable skills to make meaningful impact.

Dynamic and customer-focused professional with experience at Lindsay's Sourdough, excelling in cash management and customer relations. Proven ability to enhance brand awareness and provide exceptional service, fostering positive interactions. Skilled in inspecting merchandise and maintaining an organized environment, contributing to successful operations and satisfied clients.

Jocelyn Torres

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Seasonal Retail Sales Associate

Cashier/Customer Service

Assistant

Education

High School Diploma -

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Cashier/Customer Service

Seasonal Retail Sales Associate

Assistant

High School Diploma -

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